Assistant Director of Housekeeping
Assistant Director of Housekeeping
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Salary Not Disclosed
1 Vacancy
Job Description
Job Brief:
We are seeking an Assistant Director of Housekeeping for a luxury establishment in Saint Lucia.
The ideal candidate shall be selfmotivated creative resultsoriented leader with an undeniable passion for training and developing others
coupled with an exacting eye for detail.
The successful applicant will be responsible for supporting the Director of
Housekeeping in leading and overseeing all aspects of the resorts guestrooms laundry public areas operations geared towards optimizing guest experiences and ensuring team members possess the knowledge and
competencies to reach their highest potential.
Job Requirements:
- Assist the Director of Housekeeping in implementing business plans for the department that are aligned with the companys mission objectives and strategies.
- Provide leadership to the housekeeping and landscaping teams via executing action plans towards ensuring the teams are consistently meeting their objectives.
- Effectively manage and control costs while ensuring luxury service standards are maintained.
- Manage guestroom turnover and facilitate a seamless arrival and stayover guest room experience for all guests including VIPs and special occasion celebrants.
- Coordinate and maintain effective collaboration with the relevant departments to ensure room / public area projects and renovations newbuild and other projects are completed in accordance with standards from a housekeeping and landscaping perspective.
- Facilitates monthly stocktaking and establishes and maintains accurate inventory records and ensures linen uniforms amenities supplies and inventories are kept up to par.
- Assist in planning and consistently administering ongoing training and development programs which will facilitate welltrained team members at all levels and permit advancement for those persons qualified and interested in career development.
- Inspect and conduct documented quality assurance audits of the housekeeping operation to assure consistency in quality and service delivery throughout all areas and functions
- Enforce and adhere to all local and international laws and regulations regarding health and safety.
Qualifications:
- A minimum of five (5) years experience in a housekeeping or rooms division management in a luxury hospitality environment.
- Tertiary level education preferably in a hospitality related field.
- Prior luxury independent hotel experience preferred.
- Excellent level of business writing and negotiation skills are required.
- High level computer literacy with proficiency in Microsoft Office Suite; knowledge of Opera is an asset.
- Exceptional level of attention to detail.
- Adaptable and able to work well under the pressure of meeting production schedules and timelines.
- Ability to work shifts weekends and public holidays.
- Excellent leadership organizational and communication skills.
- Proven ability to develop a highperforming team and champion a positive collaborative and valuesbased culture.
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Employment Type
Full Time
