Midweight Product Designer Growth
Midweight Product Designer Growth
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Job Description
Introducing Design at Trainline
Empowering people to make greener travel choices is central to our focus in 2025 and beyond. And its the unique blend of innovation creativity technology and customerfirst experiences weve developed that are the core principles to our world class Design team. Led by Will Barker our Design Director (previously leading UX teams at IDEO & Samsung) the team are laser focused on building the worlds #1 rail platform benefiting our communities and our world by reducing congestion and our collective carbon footprint we believe our work has a genuine impact and will change travel for the better.
The Growth team plays a pivotal role in driving Trainlines global success spearheading strategies that fuel both customer acquisition and engagement across UK and international markets. By identifying and executing opportunities for sustainable growth the team delivers measurable impact balancing efficient investment with longterm value creation for customers. In a fastpaced everevolving environment the team thrives on data tailoring approaches to local markets and channels and continuously uncovering new avenues to enhance customer experience solidifying Trainlines position as a leader in an increasingly competitive landscape.
About the role
As Product Designer youll support the execution of our vision for Growth delivering an amazing first impression to new customers as well as driving loyalty and engagement. Our growth within Europe is gaining speed and this role puts you in the drivers seat. Youll help firsttime customers understand the value Trainline can offer them through unique features such as pricing and customer support. Youll also understand how to deepen engagement with customers over time through personalised experiences in our awardwinning app ensuring each users needs and experiences feel relevant to them.
Under the direction of Josephine Lie (a seasoned leader in Design formerly with Meta & Bumble) youll support design across a 80 strong squad for Growth spanning Product Data Engineering and Commercial. Youll understand the power and importance of quantitative data to assess the impact of design and draw insights to iterate and optimise experience playing back your explorations with clear narratives woven together with data and research. Youll be empowered to operate independently executing against the endtoend design process to deliver innovative and visuallypolished tactical solutions as well as contribute to Trainlines overall growth strategy.
We ship new products at speed and employ a build/test/learn mentality around our product development. To this end success lies in your customercentric mindset your ability to challenge thinking and develop our relationship with users throughout their lifetime with Trainline. This is a stand out position for someone passionate about product design looking for an opportunity to disrupt and define a product that is changing the way we travel and inspiring millions people all across the UK and Europe to make more environmentally sustainable travel choices every day.
Qualifications :
Were looking for creative big thinkers with small egos to achieve our ambitious plans. Most importantly youll bring exceptional delivery within your 3 years of design experience within a fastpaced consumerfocused tech or travel business bonus points for experience in the growth or martech space.
Additional experience were looking for includes:
- Exceptional communication and storytelling skills adept at conveying concepts to stakeholders at all levels.
- Deep expertise across UX and UI working independently to solve for real user needs on web and app.
- Proficient in using data and customer insights to validate ideas and drive positive customer behaviour.
- Experience in datainformed experimentation such as A/B or multivariate testing with a focus on growth or monetisation metrics.
- Handson actionoriented approach to solving creative challenges inspiring creativity and design excellence within the team.
- Demonstrable experience designing responsive web experiences across desktop and mobile with expertise in digital products and systems.
- A selfstarter mentality with strong collaboration skills with Engineers Product Managers and broader business teams.
- Proficiency in Figma for daytoday design work is a musthave international expertise is a plus.
Additional Information :
Enjoy fantastic perks like private healthcare & dental insurance a generous work from abroad policy 2for1 share purchase plans extra festive time off and excellent familyfriendly benefits.
We prioritise career growth with clear career paths transparent pay bands personal learning budgets and regular learning days. Jump on board and supercharge your career from day one!
Our values represent the things that matter most to us and what we live and breathe everyday in everything we do:
- Think Big Were building the future of rail
- Own It We focus on every customer partner and journey
- Travel Together Were one team
- Do Good We make a positive impact
Interested in finding out more about what its like to work at Trainline Why not check us out on LinkedIn Instagram and Glassdoor!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
