Rooms Division Manager
Rooms Division Manager
Posted on :
03-01-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a highly organized and customerfocused Rooms Division Manager to join our team in Vadodara India. As a key member of our management team you will oversee all aspects of the rooms division ensuring exceptional service standards and operational efficiency.
- Develop and implement strategies to maintain and improve overall service standards
- Create and foster a performancedriven culture that meets the business objectives of key stakeholders
- Oversee quality control of product and service delivery within the rooms division
- Analyze department performance metrics and implement improvements as needed
- Collaborate with other department heads to ensure seamless guest experiences
- Manage budgets forecasts and financial performance of the rooms division
- Train mentor and develop staff to maintain high standards of guest service
- Handle guest complaints and resolve issues promptly and professionally
- Ensure compliance with all safety and security procedures
Qualifications :
- Bachelors degree in Hospitality Management or related field
- Minimum 1 year in the same role or minimum of 3 years experience as a Front Office Manager in international premium and luxury brand hotels
- Proven track record of strong people leadership skills and ability to manage a multiskilled team
- Excellent communication and interpersonal skills
- Strong problemsolving and decisionmaking abilities
- Indepth knowledge of hospitality industry standards and best practices
- Ability to work flexible hours including evenings weekends and holidays
- Demonstrated commitment to delivering exceptional customer service
- Fluency in English; knowledge of additional languages is a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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