Restaurant Supervisor
Restaurant Supervisor
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Job Description
Provide supervision support and ongoing training to ambassadors to ensure standards and procedures are observed to provide a consistent high level of service for all guest contact. Demonstrate ownership of the outlet through commitment to the following areas of responsibility.
- Supervision support and ongoing training to ambassadors to ensure standards and procedures are observed to provide a consistent high level of service for all guest contact.
- Focus on exceeding guest expectations at every opportunity and providing and leading a Cousu Main experience for guests
- Provide food and beverage service to guests maximising every opportunity to increase sales per person.
- Liaise with Conferencing and Reservations for specialised catering as required.
- Liaise with Restaurant Reservations as to upcoming bookings / time frames and maximum number of people at one period.
- Input into development of the outlet.
- Cost control / guest awareness.
- Work with ambassador to minimise wastage and breakages.
- Work cohesively as a team member.
Qualifications :
- Minimum 12 year experience as Supervisor within a restaurant or hotel
- Passion for the industry with a willingness to learn
- Ability to remain calm and effective during high pressure situations
- Not afraid to deal with challenging situations
- Be a good team player; contribute to and assist coworkers without being asked
- Flexibility to work a rotating roster including mornings or evenings weekends and public holidays
Additional Information :
Opportunity to work at an iconic Melbourne luxury hotel
Career opportunities within the Accor network local and international
Convenient CBD location
Staff discounts for Accor accommodation and F&B
Hospitality Award rates of pay
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
