Cabana Attendant
Cabana Attendant
Posted on :
01-01-2025
Employer Active
1 Vacancy
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Job Description
Role and Responsibilities: (Includes but is not limited to the following)
- Responsible for maintaining general cleanliness of cabanas and surrounding area.
- Ensure overall safety of guests in pool area.
- Ensure supplies and setups are completed in cabanas prior to cabana rental.
- Answer telephone and confirm cabana reservations.
- Coordinate daily cabana seating arrangements.
- Be knowledgeable of our property and the services offered.
- Offer the guest additional services.
- Provide guests with information regarding cabana amenities and pool facility at time of seating.
- Anticipates guests needs respond promptly.
- Maintain positive guest relations at all times by resolving complaints and ensuring guest satisfaction.
- Work closely with pool and beverage management to ensure that the highest level of service is provided to cabana guests.
- Coordinate the cleaning of cabanas at the end of each day to include removing dishes food and trash.
- Remove pool towels and return them to designated areas.
- Assist in the sale of cabanas by verbally conveying the benefits of renting a cabana to hotel guests.
- Notify supervisor of any unsafe conditions or items in need of repair to include misting system refrigerator TV telephones curtains etc.
- Respect the privacy and anonymity of all guests or celebrities that might utilize cabanas.
- Meet all departmental standards.
- Perform all other jobrelated duties as requested.
Qualifications :
Performance Requirements: (Knowledge skills and abilities)
- Ability to deal with a number of situations requiring initiative and good judgment.
- Ability to effectively deal with internal/external customers some of whom will require patience tact and diplomacy.
- Ability to work outdoors for extended periods of time in temperatures exceeding 100 degrees.
- Ability to maintain attendance in conformance with standards.
- Ability to maintain a neat clean and wellgroomed appearance.
- Excellent organizational skills to function effectively under time constraints with particular attention to detail.
- Excellent customer service skills.
- Professional appearance and demeanor.
- Work varied shifts including weekends and holidays.
- Able to effectively communicate in English in both written and oral forms.
- Ability to enforce all rules in a courteous and professional manner.
- Ability to prioritize and multitask.
Typical physical / mental demands
- Ability to read write speak and understand the English language to complete job requirements and communicate with other employees.
- Ability to read write speak and understand the English language in case of emergency situations and to read caution and/or safety notices.
- Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and/or verbal instructions and to provide clear direction/guidance. Ability to relate to all levels of management guests and employees in verbal/written form.
- Ability to grasp bend lift and/or carry a maximum of 25lbs or otherwise move goods weighing a maximum of 75 lbs. on an intermittent basis and sufficient dexterity of hand in order to use office equipment including: multiline telephone.
- Ability to stand move and work throughout area including walking up to 5 miles climbing stairs/stepladders and/or sit at designated station for duration of the shift.
- Ability to read write speak and understand the English language to understand verbal/written requests/inquiries from Assistant Pool Manager Spa/Pool Manager guests and coworkers.
- Ability to work outdoors in high temperatures
Typical Working Condition:
- May be exposed to casino related environmental factors including but not limited to: second hand smoke excessive noise and constant interaction with the general public.
- Must be able to work outdoors for extended periods of time in temperatures exceeding 100 degrees.
Education Requirements
- Highschool diploma or equivalent.
. Preferred
- Previous experience as a Cabana Host.
- Previous experience with pools.
- Previous experience in highvolume service venue.
- Previous experience working in a similar resort setting.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
Key Skills
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