Customer Logistics ConsultantMA
Customer Logistics ConsultantMA
Posted on :
01-01-2025
Employer Active
1 Vacancy
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Job Description
- Responsible for Sales Support & Customer Service OES including:
- O2C related routine tasks as timely & accurate Sales order processing proactive management of customer backlogs & communication to customers on status of delivery customer requirement and customer claims management.
- Work independently as all logistics contact window to customers.
- Over all OES customer support team coordination including timely escalation on critical customer demands.
- Actively discussing with customers on logistics/supply chain process improvements.
- Internal company cross team/ departmental coordination including lean process/administration implementation.
- Integrate new customers into the Bosch organization. e.g. familiarization of business process.
- Key Performance Indicators (KPI) Reporting.
- Special projects / assignments or adhoc tasks will be assigned accordingly.
- Owner and coacher in team/department for digitalization.
Qualifications :
- 211/985 education background with bachelors degree or above in supply chain area.
- Strong team player proactive flexible selfmotivated willing to take additional responsibilities entrepreneurship ability to influence and able to work under pressure.
- Knowledge in reputable ERP system and SAP is preferred. Advance (Champion) Excel PPT etc. MS office skills.
- Highly preferred digital knowledge in RPA VBA Python PBI etc.
- Good problemsolving skills better with project management experience.
- Have working experience (min 2 years) in customer service demand planning and/or logistics related functions.Or less experience but with good digital competency.
- Very good communication skills.
- Strong written and oral English communication skills.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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