Repair And Return Engineer
Repair And Return Engineer
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Job Description
The Repair and Return Engineer is responsible for handling inprocess rejections and customer returns efficiently. This role involves diagnosing product issues performing repairs to meet quality standards and ensuring smooth return processes to maintain customer satisfaction while reducing turnaround times.
Key Responsibilities:
Diagnose and repair internal and customer rejections.
Conduct root cause analysis and document findings for recurring issues.
Ensure repaired products meet quality standards before returning to production or customers.
Process customer returns in line with warranty policies and procedures.
Maintain accurate records of repairs and returns using ERP/SAP or tracking systems.
Collaborate with the quality and production teams to identify and address recurring issues.
Communicate repair and return status updates to relevant stakeholders.
Maintain accurate records of repair stock and components to ensure efficient and costeffective repair operations.
Maintain 5S standards for cleanliness organization and efficiency in the workplace.
Qualifications & Key Skills:
Diploma in Electronics & Communication or Electronics & Electrical.
Minimum of 4 years of handson experience in PCBA testing troubleshooting and repair and return processes.
Familiarity with JSTD001H soldering standards to maintain quality in electronic assemblies.
Ability to apply IPCA610H standards for assessing solder joints and assembly integrity in both throughhole and SMT applications.
Experience with IPC7711/21 rework and repair processes.
ESD awareness.
Knowledge of SAP is considered an additional advantage.
Personal attributes:
Quality awareness
Good communication skills
Analytical and troubleshooting skills
Adaptability Interpersonal skills & Proactiveness
Remote Work :
No
Employment Type
Full Time
