Transportation Manager

Summary: Manage and coordinate the Delivery and Service department. Formulate and administer policies programs and procedures for the Delivery and Service department including schedules rates routes backhauls and assignment of drivers and vehicles. Build and maintain positive customer relationships and manage customer service complaints and concerns timely and effective. Manage/comply with federal state and company policies local laws transportation programs and regulations. Nonlabor budget responsibility from $680000 to $depending on the size of the facility. Manage the center in the Directors absence. High comfort level working in a diverse fastpaced environment.

Identifiers for Managers in level 1 facilities: Responsible for dispatch operations of approximately 75 outbound loads and internal moves weekly supports 500 stores and Manages a driver force of 40 CDL Class A or B certified drivers that drive 12 million miles per year. Provide support and ongoing operational and technical training for TLD&S from level 2 3 & 4 supply chain centers. 

• Salary: 100K 108K 
• Location: 8005 S 266th St #101 Kent WA 98032

RESPONSIBILITIES AND DUTIES

Manage the Delivery & Service Department

Lead the Team:

• Build a solid D&S team by recruiting interviewing hiring and retaining quality team members
• Ensure all team members have the necessary tools to complete their jobs
• Manage turnover monitor actions and provide input regarding team member relations hiring decisions promotions and pay increases disciplinary action and terminations
• Conduct training coaching and feedback sessions complete performance appraisalls and make recommendations for pay increases
• Effectively resolve employee relations issues
• Develop D&S Supervisor for D&S Manager opportunity
• Develop plans policies and procedures for the D&S department
• Attend and participate in Leadership & Development training sessions
• Manage safety/team/quarterly meetings
• In level 1 facilities provide ongoing training for visiting TLD&S from level 2 3 & 4 facilities
• Investigate and document all accidents/injuries to determine preventability
• Perform other duties as assigned by the Operations Manager and/or Director

Reporting/Budget:

• Prepare annual D&S department budget for DirectorSupply Chain Center review and approval
• Manage and approve the D&S department payroll
• Review cost statements to identify excessive expenses and make recommendations for cost containment
• Manage invoices from the leasing company audit and approve
• Manage overall performance of truck leasing company to ensure PMs are met to Dominos standard and repairs are completed timely
• Generate all D&Srelated reports including backhauls and the weekly key indicator summary

Routing Scheduling and DOT Compliance:

• Manage driver schedules to ensure increased efficiency and lower costs
• Conduct continuous analysis of vehicle and driver assignments and analyze scheduling for possible consolidation
• Conduct daily dynamic routing
• Manage and be prepared for operational and transportation audits throughout the year
• Analyze proposed schedules and rates initiate preparation and distribution of proposed trip schedule changes and submit analyses of data and rescheduling recommendations tothe  WRC Transportation team
• Conduct route analysis to identify costsaving opportunities
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of observations per period is determined by the number of drivers at the SCC)
• Monitor misdeliveries and develop avoidance strategies
• Monitor driver hours of service via the onboard computerized system
• Manage driver logs and paperwork
• Manage random drug testing and compliance
• Manage maintenance of driver qualification file
• Manage fleet image
• Performs regular Gemba walks

Customer Service:

• Build and maintain positive customer relationships with franchisees store managers and crew leasing company etc.
• Provide guidance to D&S team members on customer relations issues and act as a role model for building and maintaining positive relationships
• Visit new store builds to determine delivery accessibility and report findings to the SCC Director
• May participate on the Transportation Advisory Board
• As needed if qualified drive the company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance

Qualifications :

• Bachelors degree with emphasis in distribution logistics retail and transportation. For level 2 3 & 4 facilities some college plus equivalent work experience may be accepted. Preferably in the food manufacturing or retail industry
• 510 years of Transportation experience with a proven track record in logistics
• Minimum 57 years supervisory experience with proven ability to develop and lead team members in meeting goals and objectives
• Ability to effectively present information and respond to questions from groups of managers customers vendors and team members
• Understanding of continuous improvement by utilizing 5S and Kaizen
• Detailed understanding of financial statements P&L EBITDA and resulting cost implications
• Thorough working knowledge of Department of Transportation rules and compliance regulations
• Resultsoriented with strong organizational decision making and people skills
• Advanced knowledge of Microsoft office software
• Ability to work a fulltime/flexible schedule including nights weekends and holidays
• Strong interpersonal communication organization and followthrough skills
• Availability to travel as needed
• Willingness to support a 24 hour operation including carrying an emergency cell phone as needed
• Must successfully pass a background checks every third year on your anniversary date
• Commercial Drivers License Class A would be a plus

Additional Requirement

• Read analyze and interpret general business periodicals professional journals and technical procedures

PHYSICAL REQUIREMENTS

• Must be able to stand/walk for up to 1012 hours
• Walking in/ around the warehouse with great frequency; many facilities are over a quarter mile in length
• Able to access all areas of building (ascending and descending ladders stairs gangways safely and without limitation)
• Regular bending lifting stretching and reaching both below the waist and above the head
• Lift and move totes up to 49 pounds each
• Must be able to work in extreme temperatures 3338 degrees and in environments with exposure to loud machinery.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime