Head of GTM Operations Servicenoworg
Head of GTM Operations Servicenoworg
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ServiceNow.Org
At the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline its a demonstration of our intent to impact the world for the better. To continue this mission ServiceNow.org is a business unit that leads with our values to exclusively service the needs of the global nonprofit community using the power of our platform to enable these vital organizations to achieve operational efficiency boosts when those time saving efficiencies will literally save and impact lives. Aligned to our ESG strategy the Servicenow.org team positions our worldclass platform capabilities and solutions to nonprofits and reinvest a portion of the profits into the community.
Job Description
The Chief Operating Officer (COO) will play a pivotal role in the overall success of our GTM within ServiceNow.org our nonprofit business unit. The COO will be responsible for designing and implementing strategies and overseeing operational aspects of the sales organization ensuring efficiency while driving the strategic growth and maturity of the business. This role requires a leader with a deep understanding of sales processes across the revenue operations cycle (demand/pipeline forecasting postsale) partner management and business scaling.
This role will serve as a trusted advisor to the President of ServiceNow.org and the main operational lead for a diverse range of strategic planning and business operations functions with a special focus on revenue growth KPI achievement and resource management.
What you will do in this role:
Collaborate with the President of ServiceNow.org in setting and driving organizational vision strategy revenue and workforce plans
Use datadriven insights to improve evolve and implement GTM Strategy based on market conditions and overall company priorities.
Translate strategy into actionable steps in partnership with the Sales Leaders and extended team members to instantiate the NOWSell sales methodology. Support adoption of:
GTM / Customer Segmentation
Quota Setting and Compensation
Account / Territory Planning
Pipeline Management
Forecasting
Renewals
Win/Loss Analysis
Sales Enablement
Reporting / Dashboards
Analyze sales performance metrics and KPIs identifying areas for improvement and ensuring continuous optimization of sales strategy
Identify initiate and run integrated sales plays across Sales Marketing GSD and Partners to accelerate NNACV in core solution areas in partnership with Product Marketing
Develop and manage the operational budget ensuring alignment with strategical goals
Work crossfunctionally across sales and all other functions (marketing finance product etc.)
Qualifications :
Qualifications:
10 years of leadership experience in sales and/or sales operations within a software sales organization (enterprise SaaS)
Demonstrated success in scaling operations for a highgrowth tech company
Strong understanding of sales operations enablement and SaaS metrics
Proficiency with CRM platforms reporting/analytics tools and softwares
Experience with the nonprofit sector a plus
Strategic thinking skills and the ability to translate big picture strategic goals into actionable plans
Strong analytical skills strong datadriven decisionmaking capabilities
Excellent written and verbal communication skills with the ability to influence stakeholders at all levels
Ability to adapt and thrive in a fastpaced dynamic environment with competing priorities
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
For positions in this location we offer a base pay of $186400 $335600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Department / Functional Area
Sales
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
