Export Agent VLC - OM
Export Agent VLC - OM
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Job Description
Main Tasks:
- Receive documents
- Prepare shipments
- Route shipments
- Manage freight receipt
- Process shipments in the Expeditors system
- Monitor shipments Track & trace
- Communication with shippers brokers terminals and service providers
- Fluent contact with other Expeditors offices
What we expect from you
- Timely and Accurate Shipment Processing
Ensures smooth and timely freight process flow according to Expeditors operational procedures. Follows customers standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards as per companys procedures.
- Timely and Accurate Data Entry
Ensures accurate and timely data entry into our operational systems according to Expeditors operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.
- Timely and Accurate Billing and Accounting
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.
- Best customer experience enhancement
Understand and follow customers expectations based on their profiles and create empathy by fluent communication and proactivity actions.
Qualifications :
- Understanding transportation process of all models is a plus
- Fluent in English
- 6 months to 1year related experience and/or training; or equivalent combination of education and experience
- Excellent organizational skills time management skills in addition to a professional manner
- Team player positive and willing to help attitude
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely obtain positive results
Informacin adicional :
- Interesting job in dynamic international logistics company
- Work in a young team.
- Internal trainings.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
