Commercial Card Acquisition Support 12 months contract
Commercial Card Acquisition Support 12 months contract
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Job Description
About This Role:
This role will be part of a dynamic team to drive acquisition and business development for the banks commercial cards program. You will partner closely with key stakeholders across departments to support acquisition and ongoing management of commercial cards for SMEs and Midcap clients. The role will provide endtoend support for acquisition efforts marketing campaigns postsales support and ongoing account servicing.
Responsibilities:
- Support acquisition and marketing campaigns for the banks commercial cards to deliver to acquisition goals
- Follow up on inbound customer leads generated from various touchpoints/channels e.g. branches campaigns and contact centre
- Assist customers in signing up for the banks commercial debit and credit cards and related commercial solutions
- Follow up on application enquiries and submission
- Work closely with internal stakeholders including contact centre business support legal and compliance to ensure a smooth card application process
- Maintain client satisfaction within a predefined standard turnaround time
- Serve as an internal reference for commercial cards product features operational and technology aspects and SME and/or Midcap clients
- Demonstrate ability to look beyond issues by identifying root causes identifying solutions and championing the initiative to improve / fix issues
- Act as a client advocate and having an endtoend ownership to client issues
- Handle any other general administration duties and assist in adhoc projects as required
Qualifications :
- Degree holder in Banking/ Accounting/ Finance or a similar field with at least 1 year of relevant working experience
- Experience in a financial institute or in the payments industry with a commercial cards background is advantageous
- Results driven with proven ability to multitask work under pressure and meet tight deadlines
- Strong interpersonal and time management skills
- Ability to deal with diverse stakeholders across business and technology
- Strong attention to detail and accuracy independent selfmotivated with good time management
- Proficient in Microsoft Excel Words and PowerPoint
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
