Remote Hungarian speaking Junior Customer Service Representative
Remote Hungarian speaking Junior Customer Service Representative
Posted on :
30-12-2024
Employer Active
1 Vacancy
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Job Description
Location: Remote (Available to candidates residing from Coimbra to Algarve)
Language Requirement: C2 or Native Hungarian
Employment Type: Permanent Contract (3month trial period)
Work Schedule:
- Monday to Sunday 07:00 19:00 (Rotative Shifts)
- 2 rotative days off per week
Key Responsibilities:
- Manage customer inquiries via phone email and chat ensuring timely and accurate responses.
- Provide detailed information on products and services.
- Resolve customer issues by identifying the root cause and providing effective solutions.
- Keep detailed records of customer interactions and feedback.
- Work collaboratively with the team to enhance customer satisfaction and streamline processes.
Qualifications:
- Native or C2 level proficiency in Hungarian.
- Excellent verbal and written communication skills.
- Comfortable working flexible shifts including weekends and holidays.
- Strong organizational and multitasking abilities.
- Prior experience in customer service is a bonus but not required.
What We Offer:
- Competitive salary.
- Full remote work opportunity (within the Coimbra to Algarve region).
- Comprehensive training and development programs.
- A positive and supportive team environment.
Employment Type
Full Time
Key Skills
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