This job opportunity is for Finnishspeaking individuals to join a Customer Service team in Greece working with one of the largest companies in the world.
As a Customer Service Representative your key responsibilities will include:
- Responding to customer inquiries via email chat and phone
- Assisting customers with howtouse steps for their devices and guiding them through the repair process if necessary
- Collaborating with your team to maintain effective relationships with colleagues and management
- Providing professional empathetic customer support to enhance customer loyalty and retention
- Continuously improving processes to deliver exceptional customer service
Job Requirements:
- Fluency in Finnish (written and spoken)
- Excellent writing skills
- Good command of English
- Strong soft skills including politeness and empathy
- Technically adept with the ability to troubleshoot basic issues on Windows
- Ability to multitask efficiently
What You Get:
- Relocation support: Flight tickets hotel accommodation and assistance with house searching all at no cost to you
- Competitive salary: Plus two extra salaries per year
- Referral Program: Earn up to 3500 for referring a friend
- Health care benefits and numerous discounts
- Comprehensive training provided by certified instructors
- Opportunities for professional growth and development
- Free Greek language courses
- Social events and community initiatives
- Great working environment with stateoftheart premises
- Option to work from home
This is an exciting opportunity to build your career while experiencing life in Greece and working for a globally recognized company.