NCDHHS - Technical Specialist- Expert
NCDHHS - Technical Specialist- Expert
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1 Vacancy
Job Description
The ProjectManager oversees the tracking of deliverables for the Epic EHR Program. Theyprovide additional coordination and communication for their team. Reports tothe EHR Program Director and EHR PMO Manager.
KeyResponsibilities
- Work closely with the EHR ProgramDirector EHR PMO Manager Application Manager and other project managers tocoordinate activities.
- Assist the EHR PMO Manager andApplication Manager with the development of business cases for approval by the InformationTechnology Board and Governance (ITGB)
- Ensure coordination andcommunication between NCDHHS and the Office of the State Chief Information Officer(CIO) Department of Information Technology and the DIT/Enterprise ProjectManagement Office (EPMO)
- Experience with Health InformationTechnology (HIT) projects with an emphasis on clinical information systems and healthcareapplication interoperability
- Develop andmaintain project plans according to State and NCDHHS IT project managementmethodology; must be familiar with Microsoft Project and MS SharePoint
- Maintain the scope schedule andquality of the project in their specific application areas
- Must have Indepth knowledge of ITproject management IT project budgeting costing QA methodologies processes andstandards.
- Familiarlywith IT procurements and vendor/contract management
- Advise andcoach team members by providing guidance on project issues key success factorsof the project and lessons learned
- Set clearexpectations for team members
- Organizeresources within the organization
- Identify andmanage issues and risks assuring appropriate resolution/escalation andmitigation strategies are documented and status tracked.
- Support the EHR Program Directorin track organizational policies and procedures consent forms Clinicalworkgroup action items and decisions.
- Support the EHR PMO Manager withthe tracking of procurement contracts this includes coordinating with internaldepartments and vendors to verify requirements statement s of workssupporting vendor documentation.
- Meet with Third Party Vendors asneeded to provide clarification on contracts and required documentation.
- Coordinate the contract approvalprocess with multiple agencies and internal stakeholders.
- Develop project plans and project artifacts.
- Maintain project schedules and SharePointsite project artifacts.
- Assist as a stakeholder support liaisonfor their areas assigned.
- Identify and work with the respectiveteam members to troubleshoot issues for the various workstreams assigned
- Serve as aliaison between organizational needs vendor staff and Epic implementationstaff
- Maintainregular communication with Epic and vendor staff representatives includingparticipating in weekly project team meetings.
- Review the status of projects andissues on an ongoing basis with leadership
- Hold weekly communications withteam members to discuss the status of deliverables shared issues end user concerns budget and upcoming milestones
- Develop reports for executivemanagement review and effectively communicate project status and deliverablesto leadership
- Must have strong conflictresolution and management excellent creative thinking and problemsolvingskills and attention to detail analytical thinking and organization skills
Required/Desired Skills
Questions
Employment Type
Remote
Company Industry
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
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