The DHHS Senior Technical Specialist MS Dynamics position will assist with managing configuring and extension of the Microsoft Dynamic application and its configurations deployed at DHHS.
The primary purpose of this position is to provide seniorlevel system management configuration administration and support to the MS Dynamic application deployed at NC DHHS.
Demonstrable skills in Microsoft Dynamics CRM and the ability to work under a tight timeline. Responsible for working with both mid and seniorlevel business executives and IT personnel to refine and execute program requirements.
The successful candidate will have deep experience implementing Microsoft Dynamics 365 CRM based business solutions. This position is responsible for planning designing development enhancement and maintenance of Microsoft Dynamics 365 CRM solutions/applications. The candidate will have significant knowledge in Dynamics CRM Best Practices Entities/Tables Workflows configurations Business Process Flows Portals custom development integration development Reporting Dashboards Web Resources Power Automate and CRM Solutions File Management.
The person will perform system administration business and workflow process modeling and business systems integration based on a high degree of knowledge and experience using Microsoft Dynamics framework. This role will design and add code to the repository troubleshoot system issues and perform daytoday administrative tasks to ensure MS Dynamics is optimized to meet business goals.
Job duties include but are not limited to:
Create and modify views entities reports in Dynamics in a Development Environment test same and publish to Production
Create and update Dynamics Security Roles in the system and modify as needed.
Work with DIT staff on tenant level changes.
Work with DHHS staff on application specific issues encountered.
Create and modify Power Automate (Flows).
Support the connection to external applications if applicable
Ensure integrations have access to Production assets including CDS PowerApps Azure and Exchange/O365.
Export solutions from Dev environments as managed and import into UAT and Production
This position requires an extensive level of business/business application knowledge a specialized/advanced technical skill set or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support.
This position requires independent initiative and action in decision making analysis design programming and troubleshooting arenas. Duties also include:
participation in strategic and tactical planning with Business Partners Vendors and organizational unit management
participating in project planning and estimating efforts
consultation and planning for specific modifications and enhancements to production applications/information systems
monitoring technical effort activities for adherence to schedules milestones and deliverables
monitoring efforts for quality assurance and adherence to state departmental and divisional standards and procedures
application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience |
---|
Significant knowledge with Microsoft Dynamics CRM as a developer | Required | 7 | Years |
Significant knowledge with Business Process Flows (BPFs) Workflows Forms Customization Views and reports | Required | 7 | Years |
Significant knowledge with Business Units Security Groups Teams Console Jobs and CRM Administration | Required | 7 | Years |
Significant knowledge with Power Apps and Power Automate for systems integrations | Required | 7 | Years |
Experience in solution architecture web application and/or implementation of CRM solutions including development and administration | Required | 5 | Years |
Experience in web resource capabilities within Dynamics CRM | Required | 5 | Years |
Dynamics 365 CRM data model with designing creating customizing and configuring Dynamics 365 CRM solutions including innovative module solutions us | Required | 5 | Years |
setting up and configuring Dynamics 365 CRM with O365 and SharePoint. | Required | 5 | Years |
CRM API web services REST/ODATA and SOAP endpoints | Required | 5 | Years |
reporting architecture SSRS and/or Power BI | Required | 5 | Years |
various developer tools including XRMToolBox Plugins Ribbon Workbench and REST Builder for API calls | Required | 5 | Years |
Troubleshoot Dynamics CRM errors and performance related issues | Required | 5 | Years |
Azure AD and DevOps is preferable | Desired | 3 | Years |
Questions
No. | Question |
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Question1 | Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement |
Question2 | All work must be completed on site at the clients discretion. Do you accept this requirement |
Question3 | Please list candidate s email address. |
Question4 | Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment. |
Question5 | Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement |
Question6 | Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement |
Question7 | Candidates submitted above the rate of XX112.13 will not be considered. Do you accept this requirement |
Question8 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement |
Question9 | Confirmation that you have thoroughly validated and attest to the accuracy of the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS009440 is required. Do you confirm |
Employment Type
Full Time
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