- Responsible for handling guests luggage & greeting the guests as per guidelines & standard phrases.
- Perform all other assigned duties and adhere to hotels standards of performance appearance and conduct.
- Responsible for providing courteous and competent services to the guests.
- Any matter which may effect the interests of Novotel Goa Panjim should be brought to the attention of the Management.
- Effectively communicate any problem challenges complaints / feedback immediately to the duty manager & other team members.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Respond to guests queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Qualifications :
12th Diploma or Degree or any other equivalent Qualification
Additional Information :
- Minimum of 01 02 years of Experience minimum 01 year experience in same designation
Remote Work :
No
Employment Type :
Fulltime