The pandas have embarked on an inspiring journey to serve Meal for Every Table. This adventure began in the bustling hub of our Delivery Heroes Vendor Partners Suppliers Pandamarts and Passionate Homechefs all united by the dream of delivering joy through delicious food & more. Together our pandas face challenges bring innovations and with unwavering determination and heart they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistans population delivering more than just meals uplifting lives and driving positive transformation throughout the nation. Come onboard as a Assistant Manager Deals & Discounts and play your part in the Commercial Projects Domain.
On this journey you will report to Lead Deal and Performance
Your Responsibilities will include:
- Operations Management: Oversee daytoday operations and manage BPO performance to ensure daily efficiency.
- Strategy Development: Develop innovative strategies for deals and discounts to drive conversions and work towards enhancing customer satisfaction.
- Process Improvement: Implement new processes to increase BPO efficiency.
- SOP Creation/Update: Update and create Standard Operating Procedures (SOPs) to streamline operations and improve performance.
- Product and Optimization Focus: Collaborate with relevant teams to explore opportunities for automating manual tasks and optimizing operations to achieve maximum efficiency.
- Performance Analysis: Conduct performance analysis of deals postimplementation to assess effectiveness and identify areas for improvement.
- System Proficiency: Stay updated with relevant systems and tools ensuring a clear understanding of product functionalities and execution processes.
Qualifications :
Your role in this journey requires the following:
- Minimum 1 year of relevant work experience with previous experience in operations management and strategy development preferably in the ecommerce or related industry.
- Bachelors degree in Business Administration Operations Management or a related field.
- Strong analytical skills with the ability to interpret data and make datadriven decisions.
- Excellent communication and interpersonal skills with proficiency in English.
- Demonstrated ability to work in a fastpaced environment and manage multiple priorities effectively.
- Proven track record of process improvement and optimization initiatives.
- Proficiency in Microsoft Office Suite and familiarity with relevant tools and systems.
- Must be aware of tools: (Tableau Advance Excel Gsheets) along with basic SQ.
Role Breakdown:
This role offers a unique blend of operations strategy and performance analysis providing an opportunity for growth and development in a dynamic environment.
Additional Information :
What does your playfield look like
- We work in a flexible but fast paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate prioritize decide and deliver.
- We love what we do and we dont rest until our targets are achieved.. So if youre also someone who is driven until the dream is achieved come join us.
Remote Work :
No
Employment Type :
Fulltime