Associate Vendor Operations Specialist - NFV
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Job Description
Responsible for the day to day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes issues or requests are completed and tracked
Whats On Your Plate
Support the local Ops Manager & (key) account managers to improve operational metrics & setting vendors up for success
Own new vendor onboarding processes including scanning inventory for catalog creation & ensuring 100% accuracy and completion of assortment information setting up branches across platforms & setting up opening hours
Actioning vendor changes i.e. opening hours contact numbers assortment
Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalog price changes etc)
Responsible for updating vendors assortment catalog and integrations process for assortment inventory management & price updates
Daily review of performance & monitoring of inventory / price updates identifying any issues and resolving to ensure correct availability & prices
Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders; sharing reports with the local ops manager
Responsible for ensuring vendors have the right training tools (devices etc) and processes in place ensuring local tracking implementation and vendors compliance
Vendors point of contact for any technical or process issues creating incident tickets / providing guidance / solutions immediately
Collaborate with other VCs within market and across the region for best practices and lessons learned.
Ability to carry out daily checks with limited support ensuring all local processes are followed and completed
What Did We Order
Strong vendor operational knowledge
Ability to document processes and guidelines
Ability to work with data and highlight key insights
Ability to solve minor issues efficiently understand which issues require escalation and propose
documents/changes to mitigate
1 plus years experience in an operational role
Understands grocery operations
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
