Assistant Manager Backend System
Assistant Manager Backend System
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Job Description
Job Summary:
The Technology Innovation and Solution Manager (InStore Backend System) will support the development implementation and maintenance of instore backend systems that drive the companys instore technology initiatives. This role involves assisting in system development providing technical knowledge and ensuring the efficiency and reliability of instore backend operations.
Key Responsibilities:
1. Technology Innovation and Strategy:
- Develop and execute strategies for instore technology innovation.
- Identify emerging technologies and trends that can be leveraged to enhance the customer experience and improve operational efficiency.
- Collaborate with stakeholders to understand business needs and align technology solutions with strategic objectives.
2. Project Management:
- Lead the planning execution and delivery of instore technology projects.
- Ensure projects are completed on time within scope and within budget.
- Coordinate with internal teams and external vendors to manage project timelines and deliverables.
3. Solution Development:
- Design and develop innovative instore technology solutions including pointofsale systems digital signage mobile applications and customer engagement tools.
- Conduct feasibility studies and costbenefit analyses for proposed technology solutions.
- Oversee the testing and deployment of new technologies in pilot stores and fullscale rollouts.
4. Collaboration and Communication:
- Work closely with crossfunctional teams including IT operations marketing and customer service to ensure seamless integration of technology solutions.
- Provide technical guidance and support to store staff and management.
- Communicate project status challenges and successes to senior leadership and stakeholders.
5. Continuous Improvement:
- Monitor and evaluate the performance of instore technology solutions.
- Collect feedback from customers and store staff to identify areas for improvement.
- Implement enhancements and updates to ensure optimal performance and user satisfaction.
Qualifications :
Qualifications:
- Bachelors degree in Information Technology Computer Science Engineering or a related field. Masters degree is a plus.
- Minimum of 5 years of experience in technology innovation solution development or a related role preferably within the retail or related industry.
- Strong understanding of retail operations and customer experience.
- Proven track record of successfully managing and delivering technology projects.
- Excellent problemsolving and analytical skills.
- Strong communication and interpersonal skills.
- Strong team management and work collaboration.
- Ability to work independently and as part of a team.
- Familiarity with emerging technologies such as AI IoT and mobile applications.
- Project management certification (e.g. PMP) is a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
