Senior Professional Services Consultant

Your Career

As a Senior Scale Team Consultant youll deliver services and help grow the Palo Alto Networks services business by developing new automationbased solutions. This involves collaborating with customers sales teams delivery leads and subject matter experts across our portfolio.

In this dynamic role youll empower customers to achieve secure digital transformation by creating service solutions that meet their business and technical goals. Youll support technology transformations and advise on the best delivery services to maximize value within the Palo Alto Networks offerings ensuring customers successfully leverage our solutions for largescale changes.

In your capacity as a Senior Scale Team Consultant your key responsibilities will include gathering understanding and documenting customerspecific scope requirements and expectations for valuebased outcomes. Identifying critical assumptions that need to be true to support the project timeline.

Additionally you will be involved in the development of tools and the delivery of solutions to fulfill customer requirements.

You will collaborate and work with Services Sales and Center of Excellence Practices to construct automation based solutions to deliver valuebased outcomes. Furthermore you will play a role in the development and support of the tools necessary to enable the successful implementation of these solutions.

Collaborating with the Global Scale Team you will play a key role in driving sustainable services sales and overall business growth for Palo Alto Networks. This will involve leveraging the tools and capabilities developed by the Global Scale Team to effectively market and sell our services. 

Your Impact

As a part of the team you will be responsible for:

• Automating deployment of virtualized cybersecurity solutions in public cloud
• Working in agile methodology and collaborating with the rest of the team (managers Cloud / Devops Engineers Solution Architects Professional Services Engineers)
• Troubleshooting existing solutions and proposing improvements to existing systems
• Working with customers located mainly in US
• Working in in US working hours (6080% of your working time will be expected in the range of 14 22 pm CET)
• Mentoring teammates and sharing knowledge

Qualifications :

Your Experience 

• Proof of 7 years of professional handson operational experience in the field of Network DevOps or SysOps
• Excellent knowledge of networking and cyber security
• Excellent knowledge of at least one of the public cloud including advanced cloud networking
• Knowledge of Linux
• Knowledge of at least one of the IaC automation tools (e.g. Terraform Cloud Formation ARM templates etc.)
• Understanding of SDN and VNF concepts
• Knowledge of at least two of the following clouds: AWS AZURE GCP OCI
• Fluent in English (min B2 level)
• Willingness to learn you will face challenges that require creativity individual solutions and teamwork

Beyond the criteria above we would appreciate the nicetohaves

• Knowledge of Palo Alto Networks solutions
• Knowledge of script language (Python Bash)
• Knowledge of of CI/CD tools (Jenkins GitLab CI)

Additional Information :

The Team

Our professional services team is critical to our success and mission. As part of this team you enable customer success by providing support to clients postsale. Our dedication to our customers doesnt stop once they sign it evolves.

As threats and technology evolve we stay in step to accomplish our mission. Youll be involved in implementing new products transitioning from old products to new and will fix integrations and critical issues as they are raised. But you wont wait for them to be raised youll seek them out too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.