Principal Product Manager InvestigationsReporting

Your Career

At Palo Alto Networks we live by the mantra What gets measured gets done. Our product management team thrives on making impactful datadriven decisions that drive results and keep us ahead of the curve.

Are you driven to elevate operational excellence and ensure worldclass service availability through the power of data Do you shine in crossfunctional collaboration inspiring teams to deliver exceptional product performance If so we have an exciting opportunity just for you!

We are looking for a strong product leader who will own and continually raise the bar on service performance product quality and customer support. Join us to shape the future of network security with innovation resilience and uncompromising standards!

As the Product Manager for WildFire you will play a key role in building the next generation of threat detection and prevention services. Your responsibilities will include defining and delivering the overall Wildfire Integration Roadmap. You will work on the best malware detection technology and support its next phase of growth. You will work cross functionally across the Palo Alto Networks product suite like Next Gen Firewall (NGFW) Prisma Access Prisma Cloud and Cortex Suite (XDR XSIAM). You will deliver the best threat detection and protection capabilities in these products and define the end to end customer experience related to these integrations. Your impact will be across the entire Palo Alto Network Product Suite with thousands of customers and millions of end employees we protect. This role will need both strong product management skills and deep technical acumen. While we do not expect you to be a malware researcher working technical knowledge of malware threats and product engineering will be required.

Your Impact

• Strategic Roadmap Ownership  Define and deliver an integrated product roadmap for WildFire Integrations across Palo Alto Networks portfolio which will include NGFW XDR Prisma Access Prisma Cloud and XSIAM Collaborate closely with NGFW teams Prisma Access PAB and XDR to ensure an aligned vision that drives customer and product success integrating customer feedback and market demands
• Customer Success Metrics and Goals  Take full ownership of customer success metrics defining key performance indicators across the customer journey Drive metrics and goalsetting that prioritize reporting analytics incident investigation and response ensuring these capabilities align with evolving customer needs and industry standards
• CrossFunctional Collaboration  Partner with SCM and SOC vendors including Cortex and Splunk to enhance the WildFire customer experience through cohesive and integrated product offerings  Lead crossfunctional efforts with UXR and design teams utilizing persona studies customer journeys and analytics to ensure an exceptional customer experience
• EndtoEnd Product Success  Act as a product champion with an extreme ownership mindset responsible for the overall success of the Integrated WF product suite and its impact on customers  Ensure seamless integration and customer satisfaction across various product integrations maintaining attention to detail while balancing short and longterm goals
• CustomerCentric Product Design  Adopt a bigpicture strategic approach that meets the customer where they are Serve as a voice of the customer in product design and development advocating for their needs to drive engagement and loyalty while translating insights into actionable plans

Qualifications :

Your Experience 

• Product Management Expertise  Extensive experience in senior product management roles particularly in cybersecurity with a proven ability to drive complex roadmaps across multiple product lines such as SCM and SOC tools
• Network Domain Expertise  Strong technical acumen in network security and NextGeneration Firewall technology ideally within threat management and response environments
• Ownership Mindset  Demonstrated ability to take extreme ownership over products and customer success with a growthoriented proactive approach to overcoming challenges
• Customer Success Metrics  Skilled at defining and managing customer success metrics with a proven track record of setting goals and achieving measurable improvements in product adoption and satisfaction
• CrossFunctional Influence  Exceptional communication and collaboration skills with the ability to effectively engage and align diverse teams including UXR design engineering and external vendors
• Educational Background  Bachelors degree in Engineering Business or related field  advanced degree or relevant certifications in cybersecurity data analytics or product management are preferred or equivalent military experience

Additional Information :

The Team

Were an innovative team focused on delivering bestinclass threat detection services. Our mission is to protect our customers public cloud workloads with resilient scalable and alwayson firewall solutions. As the leading FWaaS provider we successfully integrated in AWS Azure Google Cloud and Oracle Cloud. Driven by a commitment to excellence we set the standard for bestinclass security across even the most complex cloud infrastructures. We also happen to be one of the fastestgrowing Security Products within Palo Alto Networks.

Compensation Disclosure 

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $166000 $268500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.