Strategic Renewals Representative
Strategic Renewals Representative
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Job Description
Your Career
The role of Strategic Relationship Representative (SRR) is key to ensuring the success of Palo Alto Networks fastgrowing customer base. With goals and quotas aligned directly to customer retention for our subscription solutions you are an inside role which is central to positioning renewals and additional software to current customers.
Your Impact
- This role must sit in the Dallas or HQ area and will be in office 3 days a week
- Manage all renewals and identify upsell opportunities in an assigned territory
- Maintain a renewals notification cadence and document all customer communication
- Collaborate with the Customer Success Channel and Sales teams to understand existing sales motions identify special customer issues and ensure customer satisfaction
- Provide quotes to customers directly or via the Channel in a timely manner
- Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies
- Clearly understand all product offerings subscription and renewal licensing models
- Research and understand the technology installs across your assigned account list and identify areas to expand your accounts
- Document daily renewals activities in Salesforce prepare accurate reports and forecasts manage pipeline and perform other tasks necessary to drive renewals revenue customer retention and expansion and communicate activities to Renewals leadership
Qualifications :
Your Experience
- Minimum of 1 years of previous experience with renewals/sales preferably in the technology industry
- A highly consultative sales professional with superb communication skills
- Works well in a fastpaced deadline driven environment
- High attention to detail and proven organization and administration skills
- Capacity to think and act on both a tactical and strategic level
- High level of ethical behavior
- Strong work ethic and the capacity to multitask
- Excellent time management Google Sheets and Salesforce.com skills
- Proven ability to consistently achieve sales goals
Additional Information :
The Team
Our sales team members work handinhand with large organizations around the world to keep their digital environments protected. We educate inspire and empower our potential clients in their journey to security.
As part of our sales team you are empowered with unmatched systems and tools constantly updated research and sales libraries and a team built on joint success. You wont find someone at Palo Alto Networks that isnt committed to your success with everyone pitching in to assist when it comes to solutions selling learning and development. As a member of our sales team you are motivated by a solutionsfocused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $114000 $157500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
