IT Technical Support Consultant
IT Technical Support Consultant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overall requirement:
We are looking to recruit a Technical Support Consultant to work within our globally distributed IT team to provide IT technical support to all our users across the Asia Pacific region.
Essential Skills:
Excellent interpersonal and PC support skills User & Server Administration Active Directory & Azure AD (Entra) MS Windows 1011 MS 365 including Exchange online Office Endpoint manager Intune etc.
SOX control responsibilities may be part of this role which are to be adhered to where applicable.
Principal Duties Responsibilities & Accountabilities:
Responsibilities will include:
- Provide day to day IT support to all our people including call logging troubleshooting IT admin tasks such as new user setup password resets and PC builds
- Support of the IT environment including servers systems networks and other devices
- To assist on various projects and upgrades to meet Turner & Townsends goals
- Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructure and all associated peripherals
- Manage asset database and control software register
- Build positive working relationships with the business
Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).
Please note that this is an office based role with limited remote working capabilities.
Qualifications :
- All round IT support specialist with at least three years experience of handson remote and telephone support
- Experience of user administration Active Directory Microsoft Exchange 365 and Outlook in a corporate environment
- Handson experience of LAN WAN and VPN troubleshooting and support
- Proven track record of working in a support environment supporting multiple users across multiple locations
- Supporting and troubleshooting Office 365 products (MS Teams One Drive SharePoint etc.) Antivirus (MS Defender) Veritas BackupExec etc.
- Ability to support a wide range of desktop applications
- Bilingual in English and Japanese
Additional Information :
Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects worklife balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Please find out more about us at
#LIDN1
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal email accounts are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
