Traffic Monitoring Operator Swing Shift

AECOM is seeking a Traffic Monitoring Operator (Night Shift) to be based in Milwaukee WI.

The responsibilities of this position include but are not limited to:

• Monitoring Wisconsin roadways and providing realtime traveler information for planned and unplanned events impacting traffic and congestion using various Intelligent Transportation Systems (ITS) tools such as closedcircuit television changeable message signs ramp meters traffic detectors etc.
• Realtime assessment of all incoming traffic data and prioritization of content and traffic reporting needs
• Regular communication with first responders law enforcement dispatchers field technicians and public service agencies to determine the severity of traffic incidents for dissemination to the motoring public
• Locating verifying and monitoring of unplanned incidents construction special events and any other issues impacting traffic flow and/or motorist safety
• Maintains traffic incident reports for incidents occurring on WI state highways
• Assesses large volumes of data from a wide variety of sources to detect possible traffic incidents
• Provides realtime status and situational awareness updates on control room activities such as significant incidents special events construction etc.
• Responsible for monitoring the functionality of Intelligent Transportation Systems (ITS) devices including CCTV cameras message boards detectors ramp meters etc. and creating maintenance requests for devices
• Perform functions similar to an emergency dispatcher within a call center environment dispatching various resources
• Responsible for the quality accuracy and timeliness of all information disseminated
• Attend trainings and staff meetings as requested possibly outside of normal schedule
• Other duties as assigned

Qualifications :

Minimum Requirements

• High School Diploma or GED equivalent

Preferred Qualifications

• Good interpersonal skills
• Strong accurate data entry skills
• Ability to work in a team environment under stressful conditions.
• Ability to perform effectively in a fastpaced environment requiring a high level of multitasking and prioritization.
• Ability to communicate clearly both in writing and verbally.
• Ability to work calmly and accurately under pressure.
• Ability to work on a shift basis at a 24/7/365 operation center that may include weekends holidays and coverage outside of regularly scheduled hours.
• Skilled in the use of Windows based applications including Outlook Word and Excel
• Geographic familiarity with WI state highway system

Additional Information :

• Sponsorship is not offered for this position

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks wellbeing resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.

AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.

Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Fulltime