Store Manager 35 hoursweek

JOB OVERVIEW: Responsible for overseeing the daily operations of the business. Manages the store finances marketing and employee performance. Controls the overall quality of products and services.

Tasks

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Demonstrates TRUE courtesy respect friendliness and professionalism at all times.
• Provides prompt responses to employees and customers and handles all requests/issues in a courteous and efficient manner.
• Learns vendor product familiarity and knowledge thoroughly to assist employees and customers with suggestions and assists the owners with product orders.
• Trains and guides Supervisor Lead and CSAs to ensure quality of work is met at all times.
• Posts updates and announcements on the B2Bs ConnecTeam app and serves as an example on B2Bs best practices productivity standards and expectations.
• Maintains B2Bs inventory management system and online store. Contacts Suppliers/Vendors with discrepancies and manages all store supply inventories.
• Ensures all markdowns/ups are completed accurately and assists employees with counting merchandise for inventory purposes.
• Supervises all cleaning tasks (breakroom art station bathrooms classroom storage rooms sales floor dusting sweeping vacuum etc..) to ensure a neat clean and organized store.
• Safeguards confidential material such as employee files customer credit card information and B2Bs financial records.
• Maintains a high level of awareness and customer contact on the sales floor to prevent customer theft.
• Reports any unsafe conditions or practices to the owner and follows safety policies to prevent injuries to employees/customers and to minimize risks and losses to the business.
• Understands all policies and procedures concerning all POS transactions to include but not limited to cash credit/debit gift cards store credits voids offline procedures and online sales.
• Oversees any sales floor change ups and maintains B2Bs planogram.
• Follows B2Bs policies on clock in/out procedures ensures timesheet approvals manages all attendance/tardy issues creates employee schedules and maintains time off requests.
• Manages art camps paint classes and craft workshops. Ensures all employees have the necessary tools and performs all the necessary procedures (scheduling setting up breaking down cleaning etc..).
• Prepares employee evaluations to include 30 days as well as annual performance appraisals.
• Handles employee issues prepares and administers writes ups to include verbal written as well as termination notices.
• Enters journal entries and conducts monthly reconciliations.
• Assists owners with the planning process setting goals/objectives conducting staff meetings establishing employee incentives and organizing employee outings.
• Conducts all opening/closing procedures and ensures completion of employee daily checklists.
• Handles school district purchase orders tax exempt forms and teacher vouchers.
• Represents B2B at district events education conferences television media etc...
• Conducts marketing responsibilities to include updating B2Bs website and posting on social media platforms.
• Performs other duties as assigned.

Requirements

KEY COMPETENCIES:

• High Integrity and Trust
• Excellent Training and Motivational Skills
• Exceptional Customer Service Skills
• Excellent Written/Verbal Communication Skills and Bilingual (English/Spanish) preferred
• High Sense of Urgency and Excellent MultiTasker
• Attentive to Detail and Effective Problem Solver
• High competency with POS systems MS Office software and social media platforms

EDUCATION and EXPERIENCE

• High School diploma or higher
• Two or more years of experience in a supervisory/managerial capacity at a retail store or similar
• Proven experience in handling employee conflict resolutions

PHYSICAL DEMANDS:

This position requires frequent bending reaching and repetitive hand movements standing walking squatting and sitting with some lifting pushing and pulling exerted regularly throughout a regular work shift. Requires occasional lifting and carrying items weighing up to 20 pounds or more.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties responsibilities or requirements.

BELL 2 BELL has the right to modify the duties and functions of the job description based on the needs of the business.

Benefits

Paid Time Off

Flexible Schedule

Employee Discounts

Bonuses