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You will be updated with latest job alerts via email Ensure effective administration of the cash management and vault access control
Regular review of reports and internal ledgers
Create a positive supportive and collaborative work environment for efficient internal customer service delivery.
Ensure Prompt rendition of all required regulatory and internal reports.
Availing Branchwide Transaction Approval
Customer Service Benchmarking Standards Maintenance
Customer Complaints Management
Coordination of Bankwide Cash Management Unit
Proofs Preparation and Transactions Reconciliation
Regulatory compliance and monitoring
Builds Customers Interest in the Bank s Products and Services
Drive digital adoption in line with the Bank s strategy
Skills:
High Integrity
Excellent Leadership and People management skills
Good Interpersonal skills
Pressure Management Ability
Attention to details.
Time management skills
Strong analytical and data processing skills
Good Customer relations management skills
Good communication and Problemsolving skills.
Knowledge of bank products and services
knowledge of operational risk management
Flexibility and adaptability to think and act quickly in situations.
Knowledge of banking regulations compliance requirements and best practice.
Full Time