Multi-Unit General Manager- Oliver and Bonacini
Multi-Unit General Manager- Oliver and Bonacini
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Job Description
The MultiUnit General Manager plays a pivotal role in the overall success of the restaurant operations at the JW Marriott Hotel overseeing Braven Steak & Seafood Kindred Food Drink Alchemy Bar and the Lobby Bar. This leader is responsible for directing coordinating and planning all food and beverage activities while working closely with the Executive Chef to ensure consistency budget management service quality and product knowledge. They will also foster a culture of continuous improvement and strategic planning. The ideal candidate will have a demonstrated ability to lead multiple teams and drive a vision of excellence across all operations.
The Day to Day:
- Driving continuous improvement with focus on service levels product knowledge team member engagement and staff retention
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams accomplish human resources objectives by recruiting selecting orienting assigning scheduling and reviewing internal and external candidates
- Effectively enforce company policies and procedures while aligning with business partners to drive further development and improvements
- Achieve operational objectives of all outlets by preparing and completing action plans implementing productivity quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular oneonones training and development coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct KPI and P&L reviews to analyze financial metrics to determine progress and performance of strategic plans
Qualifications :
- General Manager experience within the hospitality industry
- Fine Dinning and premium hotel experience considered an asset
- Wine education experience or Sommelier training an asset
- Selfmotivated flexible and able to work independently
- Ability to multitask and change priorities constantly as needed in a fastpaced environment
- High levels of business acumen with focus on cost controls budget alignment and P&L evaluations and understanding
- Ability to conduct written and verbal performance reviews with strong communication skills
- Experience with Excel PowerPoint & OpenTable
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Postsecondary Degree/Diploma in Hospitality Management Food and Beverage Management and/or equivalent an asset
Additional Information :
** We thank all applicants for their interest in Oliver & Bonacini; however only suitable candidates will be contacted to continue the application process. **
Oliver & Bonacinis Diversity Commitment
At Oliver & Bonacini Hospitality we are committed to treating every employee with dignity and respect. We strive to be fair and just and create working environments where our employees can be at their best.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
