Resident Facility Manager
Resident Facility Manager
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Job Description
WHAT IS THE JOB
The Resident Facility Manager is a key member of the IFM management team reporting directly to the District Manager. The incumbent will coordinate account operations be responsible for assigned service elements and support Dexterra People in delivering services. The Manager fosters long term relationships by delivering operational excellence to meet client and customer needs. The Manager also provides direction and expertise to the account by promoting Dexterra strategies and best practices aligned with our Vison and Values.
- Manages work orders for a portfolio of facilities belonging to the account including the dispatch and coordination of appropriate resources monitoring work order progress communicating change requests to client and closing out tasks for billing
- Tracks and updates work orders in both internal and external database platforms
- Provides continuing and consistent guidance management and support to all stakeholders
- Works toward ensuring Dexterra is viewed as a valueadd service provider
- Ensures a visible accountlevel presence to foster and maintain effective working relationship with all client representatives
- Establishes and maintains a professional trusting and positive working relationship with client personnel
- Maintains awareness and capitalizes on organic growth opportunities with existing facility portfolio and service base
- Works with a mindset of increasing revenue and profit
Qualifications :
WHO ARE WE LOOKING FOR
- Previous experience in service coordination for facility management or related field is required
- Previous experience using computer managed maintenance systems is required (Concept Evolution/MRI ServiceChannel)
- Education or combination of training and experience in a relevant field ie. facility management engineering construction or business administration
- Previous experience demonstrating timemanagement and decisionmaking skills
- Excellent written and verbal communication skills
- Excellent organizational skills
- Proficiency in various office based software (Microsoft Excel Word SharePoint Adobe)
- Ability to learn and adopt new technologies
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Career advancement opportunities.
- Whereas other companies are downsizing we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disabilityrelated accommodations during the hiring selection process are available upon request.
#IND1
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
