After-Sales Coordinator Custom window covering department
After-Sales Coordinator Custom window covering department
Posted on :
26-12-2024
Employer Active
1 Vacancy
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Job Description
- Process and meticulously follow up on orders for custom blinds and curtains maintaining accuracy across contract pricing cost pricing and MSRP pricing.
- Conduct data entry tasks with precision and efficiency to facilitate smooth order processing.
- Foster daily communication channels with decorators and suppliers to monitor order progress and promptly resolve any arising issues.
- Proactively anticipate and address potential challenges and issues related to orders or aftersales service.
- Occasionally prepare and package special orders for our warehouse team to expedite shipment.
- Provide prompt courteous responses to customer calls and emails ensuring a positive and customercentric experience.
- Collaborate seamlessly with team members offering support and seeking assistance when needed to optimize efficiency and workload management.
- Effectively manage time to meet deadlines and prioritize tasks in alignment with departmental objectives.
- Undertake additional administrative duties as delegated by the Supervisor demonstrating flexibility and adaptability.
Qualifications :
- Previous experience in an administrative role with a strong preference for candidates with customer service experience.
- Exceptional attention to detail and accuracy in data entry and order processing.
- Outstanding communication skills both verbal and written
- Demonstrated ability to manage time effectively and meet deadlines in a dynamic fastpaced environment.
- A collaborative team player mindset willing to offer and seek support as needed.
- A positive attitude professional demeanor and genuine passion for delivering exceptional customer service and achieving results.
- Flexibility to adapt to changing priorities and effectively manage multiple tasks simultaneously.
- Proficiency in Microsoft Teams Office and other relevant software applications.
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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