Director Operations Product Process
Director Operations Product Process
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Job Description
About the team:
Reporting to the Senior Director Global Operations Excellence & Continuous Improvement the Director of Operations Product & Process will lead a highperforming team responsible for building and optimizing our endtoend global operations across Supplier Logistics and Transportation Fulfillment Center (FC) Retail and Studio functions inclusive of all relevant systems processes and data captures at a transaction level. The incumbent is responsible for shaping Global Operations and Technology at SSENSE to drive a threeyear roadmap enabling strategic initiatives across the company inclusive of Customer Experience Merchandising Marketing and Finance. The incumbent will partner directly with Supply Chain Engineering leadership to design develop and deploy holistic operational solutions to deliver a bestinclass experience for SSENSE customers.
Why join us:
- Operational Strategy & Design: Lead the design implementation and improvement of SSENSEs global operations including technology processes and partnerships to achieve worldclass standards and business outcomes.
- Technology & Systems: Oversee the selection implementation and optimization of all operational technology systems (OMS WMS etc.) ensuring they are scalable reliable and integrated.
- People Leadership & Coaching: Build and manage a highperforming team fostering a culture of datadriven decisionmaking accountability and continuous improvement.
- Collaboration & Communication: Work crossfunctionally with various departments (Supply Chain Engineering Operations Commercial) to align on priorities drive strategic initiatives and ensure successful project implementation.
- Performance & Optimization: Establish and monitor key performance indicators (KPIs) drive cost efficiency programs and manage risks to ensure operational excellence and achieve business targets.
Qualifications :
How To Excel In This Role:
- Education & Experience: Bachelors degree in a relevant field (Supply Chain Engineering etc.) with a Masters degree preferred; 10 years of experience in ecommerce operations logistics or engineering with a focus on continuous improvement and technology solutions.
- Leadership & Teamwork: Proven ability to lead and manage highperforming teams (7 years of experience) within a fastpaced global environment.
- Technical Skills: Strong understanding of operational technology systems (WMS OMS etc.) and experience with data analytics and process optimization.
- ProblemSolving & Communication: Excellent analytical and problemsolving skills with a demonstrated ability to communicate effectively (verbal and written) and drive change management initiatives.
- Industry Knowledge: Experience in a highgrowth ecommerce environment and knowledge of agile methodologies are preferred; Six Sigma or PMP certifications are assets.
What Sets You apart:
Ability to define a holistic operations solution strategy across product process equipment/automation and data and drive a team to deliver on their potential
Ability to simplify complexity and work in a highly dynamic and fastpaced environment
Strong interpersonal skills with a natural ability to build relationships and influence stakeholders
Strong business acumen entrepreneurial drive and technical understanding
Highly analytical and detail oriented
Additional Information :
Perks And Benefits:
- Extended health and dental benefits including comprehensive mental health programs and coverage
- Parental top up program
- Generous Employee Discount
- Access to telemedicine and employee and family assistance program
- Savings and retirement plan matching contributions
- Gender Affirmation Coverage
- Opportunity to work with cutting edge technologies and an innovative team thats pushing the boundaries of technology
SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations let us know. We will do our best to accommodate you!
#LIOnsite
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
