Operations Manager
Operations Manager
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Job Description
Job purpose:
The Operations Manager is responsible for operating optimizing and improving the water and wastewater assets at several customer sites. This will involve all aspects of the plant process operations maintenance and asset care development projects resource risk cost management and control and overall optimization. The Operations Manager is expected to drive operational excellence and ensure high reliability and efficiency of the (waste)water systems. The manager will be responsible for taking ownership
of daytoday and mediumterm activities on our Veolia WTS contract sites. The role will be based mainly in Belgium (Antwerpregion).
Job responsibilities:
The position of Operations Manager in the VWTS Service team offers the opportunity to work with all our customers and contracts in Belgium (Asset Care BOO BOT expert guidance etc. contracts).
As a Operations Manager youll be in charge of
Leadership:
o Proactive attitude and approach to maintaining and improving operations by working
with the customer to meet joint objectives.
o Leading by example delegating appropriately and developing team members to
maximize potential.
o Monitor employee and team performance offering coaching training and feedback for
improvement
o Upholding staff welfare
o Oversee staffing plans recruitment and training
Operations:
o Ensure seamless and timely execution of companys operations related to the Es
Services Activities
o Manage daytoday operations overseeing the operations team and department
o Develop implement and Improve operational management systems processes and best
practices
o Ensure organizational processes comply with legal regulations and standards
o Collaborate crossdepartmentally to align operations with the organizational objectives
o Cultivate and maintain professional relationships with Customer vendors and other
Veolia departments
o Enhance customer service quality and satisfaction
o Lead / manage incidents in conjunction with Territory Manager
o Recognition of risks to Veolia WTS contracts and operations
o Recognize opportunities for Veolia WTS at customer site through close collaboration
with the customers
o Actively participate in developing new opportunities or activities within ES Services
o Respond to emergencies
o Implement and monitor operational KPIs in order to report operational efficiency and
quality standard and identify process improvements
o Maintain service operations to ensure sustainability
HSE
o Promote actively and develop Veolia WTS EHS related values and policies
o Enforce compliancy to Veolia WTS polices and standards
o Visible leadership on HSE issues at all levels both at customer sites and within Veolia
WTS
o Coordinate and implementation of HSE systems
Financial:
o Ensure all operations are carried on in an appropriate and cost effective way
o Examine financial data and use to improve profitability
o Manage budgets and forecasts
Qualifications :
Required qualifications:
Bachelor/ engineer in electromechanical or chemistry or equivalent
Background in (waste) water treatment
Certificate/training in Quality Environmental Health and Safety system
Language : FR/ENG. NL optional
10 years experience
knowledge of SAP.
Preferred qualifications:
Vision has clear goals and works interdependently across Veolia teams to create the best
outcome
Customer Focus thinks customer and applies high level of commercial awareness to customer needs. Always does the right thing even when uncomfortable to do so maintains and build Veolias high level of integrity
Manages Complexity ability to work in complex environments with multiple stakeholders
Achievement takes responsibility owns issues and sets high standards
Delivery Focus Implementation and delivery focused setting goals for self and other and
meeting them.
Entrepreneurial Spirit creates an atmosphere of openness and encourages innovation and new ways of working
Communication Effectiveness open and involving team in planning and decision making.
Having a positive impact on individuals and situations.
Cooperation able to influence/persuade those from whom you have no line management
responsibility
Empowerment motivates and involves team in decision making. Actively develops individuals and team
Additional Information :
Working conditions
Within the Service VWTS team we put our teams wellbeing & growth at the heart of our priorities
Reducing commuting by implementing telecommuting with a telework and internet allowance of to ensure a good worklife balance.
To ensure a proper worklife balance our Veolia coworkers are entitled to vacation days
(prorate based on work in Belgium in previous year) 12 ADV days (based on months worked in current year) and 1 seniority day for every 5 years of service.
To protect and to ensure the health of our Veolia coworkers Veolia offers several packages including a health insurance package (with possibility of including family members under Veolia contract). And a group insurance package including pension death disability.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
