Medical Records Coordinator

Roles and responsibilities

The Medical Records Coordinator assumes responsibility in coordinating and supervising the work in the department. Responsible for fast delivery of files and giving of daily and monthly census.

Key Responsibilities / Accountabilities

• Acts as liaison between the Medical Records Department and other Departments.
• Coordinates with the Department Head for any problems in which the Medical Records Department is involve.
• Coordinates with the Health Support Services Coordinator if there are problems with regards to patient files and patient cards.
• Responsible in giving evaluation to all Medical Records Staff and submitting it to the Medical Records Supervisor.
• Ensures responsibilities in giving the patient’s files on time.
• Liaises with the Nurses and Health Support Services in giving Patient’s files.
• Liaises with Nurses, Health Support Services Coordinator and Business Office in identifying and solving problems.
• Responsible in preparing the daily and monthly statistics reports.
• Responsible in looking for a missing patient files.
• Assumes responsibility in practicing confidentiality in patient files.
• Responsible in following assignments to the staff and coordinate with the scheduling of the Medical Records staff.
• Complies with the standards laid down by the joint Commission International Accreditation (JCIA)/ Central Board for Accreditation of Healthcare Institutions (CBAHI).
• Reports to Medical Coordinator for any violation of Medical Records documentation (MRD) and Policies and Procedures (P&P).
• Participates in person-centered care initiatives undertaken by HMG.
• Enriches patient experience with compassion, respect and dignity.
• Performs other applicable tasks and duties assigned within the realms of his/her knowledge, skills and abilities.

Desired candidate profile

Education/ Professional Qualification

Diploma preferably Bachelor’s Degree
Any discipline, preferably in Medical Discipline

Experience

At least 2 years experience in the same field.

Professional Licensing / Certification / Training

Relevant Certificates
Technical Proficiency: Strong knowledge of EHR systems, medical coding (ICD-10, CPT), and data management software.
Attention to Detail: Ability to review records with precision to ensure accuracy and compliance with legal and organizational standards.
Regulatory Knowledge: Comprehensive understanding of confidentiality laws, record-keeping regulations, and healthcare standards.
Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain a well-organized records system.
Communication: Strong written and verbal communication skills to interact effectively with healthcare providers, patients, and administrative staff.
Problem-Solving: Capable of addressing discrepancies and resolving issues related to medical documentation efficiently.
Responsibilities
Maintain, organize, and update patient medical records in compliance with legal and regulatory standards.
Ensure the confidentiality and security of medical records in accordance with HIPAA guidelines.
Oversee the transition from paper to electronic records, ensuring accuracy and completeness during the process.
Audit records periodically to ensure accuracy, compliance, and timely documentation.
Collaborate with healthcare providers to ensure accurate documentation of medical information.