Housing Solutions Officer
Housing Solutions Officer
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Job Description
23 months contract with a Local Authority
Job Summary:
We are recruiting 3 interim Housing Solutions Officers to join our team.
We want ambitious proactive people who can find creative and innovative solutions to local problems and have a passion for customer service.
You will be responsible for all aspects of tenancy and property management including repairs investigating complaints and dealing with tenancyrelated issues.
Key Duties/Accountabilities
The Market Management Service was established to ensure that Enfield s private rented sector meets residents needs. The Market Management Service delivers Temporary Accommodation and Private Rented Housing Services including the procurement allocation and management of almost 4000 homes.
Housing Solutions Officers will support households in temporary accommodation dealing with a wide range of issues from queries complaints housing advice disrepair and ASB. You will proactively help residents find housing solutions and move on from temporary accommodation into private rented housing. You will also ensure the temporary accommodation is maintained to the required standards and work in partnership to address tenancy issues.
Essential Experience Required:
Experience of working in Homelessness Housing Management or have a working knowledge of housing law and homelessness legislation is essential.
Essential Qualification Required:
General education qualification is essential.
Additional information to note:
Working hours: 35 hours a week.
The role requires an enhanced DBS check.
The closing date for this position is 16th January 2025.
You will be responsible for all aspects of tenancy and property management, including repairs, investigating complaints, and dealing with tenancy-related issues. You must have excellent written and verbal communication skills, strong IT skills, and be able to work autonomously and inclusively in a team You have experience of working in Homelessness, Housing Management or have a working knowledge of housing law and homelessness legislation
Employment Type
Full Time
