drjobs Community Manager

Community Manager

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Lagos - Nigeria

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking an experienced and motivated Community Manager to join our growing team.

As a Community Manager you will be responsible for building managing and nurturing our affiliate community. Your role will involve developing engagement strategies facilitating communication within the community and creating a positive environment that encourages active participation and collaboration. You will be the bridge between the company and our affiliates ensuring their satisfaction and enhancing their experience on our platform.

Responsibilities:

  1. Community Engagement:
    • Develop and implement strategies to grow and engage the affiliate community both online and offline.
    • Organize and lead online events webinars and discussions to foster a vibrant and supportive community.
    • Encourage participation interaction and sharing of best practices within the community.
  2. Relationship Building:
    • Cultivate and maintain strong valuedriven relationships with community members offering support and assistance when needed.
    • Serve as the primary point of contact for affiliates addressing inquiries feedback and concerns promptly.
    • Manage community forums social media groups and other communication channels to ensure a positive and inclusive atmosphere.
  3. Performance Tracking & Reporting:
    • Monitor and analyze community engagement metrics member satisfaction and overall growth.
    • Use data insights to improve community management strategies and drive deeper engagement.
    • Prepare reports on community health and progress for management.
  4. CrossFunctional Collaboration:
    • Work closely with the crossfunctional teams to align community initiatives with broader organizational goals.
    • Collaborate with the tech team to enhance the platforms user experience based on community feedback.


Requirements

  • Minimum of 2 years experience in community management or a similar role.
  • Strong understanding of online communities and digital engagement strategies.
  • Excellent communication and interpersonal skills with the ability to engage and inspire a diverse group of individuals.
  • Experience in creating content and managing social media or community platforms.
  • Ability to analyze community data and develop actionable insights.
  • Knowledge of affiliate marketing is an advantage.


Benefits

  • Competitive salary
  • Opportunities for professional and career growth
  • Hybrid work structure
  • HMO
  • Pension


Employment Type

Full Time

Company Industry

About Company

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