Senior Product Operations Manager
Senior Product Operations Manager
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Job Description
Were looking for a Senior Product Operations Manager in our Global Product Tribe to join our growing Product Operations team in London. This role is a unique opportunity to have an impact on Wises mission grow as a product operations leader and empower millions more people with instant borderless money.
About the role
Product Ops is a relatively small team of specialists at Wise. Their focus is the machine (people & process) which builds our product. We have 120 autonomous product teams organised into business units. Our product teams are cross functional and made up of some of the best engineers product managers analysts designers data scientists & researchers on the planet!
This role will be a critical hire for our Global Product Tribe which is responsible for setting the vision and strategies for Wises consumer experience propositions. By the end of 2025 there will be about 400 people and close to 40 cross functional teams located between London Singapore Budapest and Tallinn. As a Product Operations Manager you will be accountable for driving operational excellence across the Tribe. You will report to the Director of Product Operations.
Youll collaborate with the tribes leadership key stakeholders and teams to make sure that you consciously iterate and improve the operational solutions
Youll own the tribes operational rhythm (calendar) and make sure that it is clear maintains a healthy cadence and aligns with the Product Organisation and companywide events
Youll be part of the Product Operations function where you will share learnings and discuss how to improve operational solutions in individual tribes and across
Qualifications :
A bit about you:
You have 8 years of experience from leading operational practices in fast growing technology companies where you have worked closely with technical teams.
You are a strong communicator with a background in working with stakeholders in multiple teams.
You demonstrate a problem solving attitude with the ability to use regulations together with data to drive business decisions.
You have experience in working in a fastgrowing technology driven environment.
You are willing to travel as needed and up to 15% of the time as Wise offices are located across different countries.
Youre comfortable navigating ambiguity and have the ability to exercise sound judgment and decisionmaking abilities
You understand the importance of providing clear rationales for teams and excel in doing so
Youre data informed in your work and understand what agile is all about
Youre collaborative and open minded and thrive in fast changing environment
You have ambitions to learn and grow and to help others do the same.
This role will give you the opportunity to
Choose your path to impact we believe people are most empowered when they can act autonomously. So rather than telling you what to do youll work with your team to create a vision of your own. Of course you can always gather feedback from smart curious people across Wise but youll have the freedom to make your own calls
Grow as a leader Grow and inspire your team to join our mission
Get amazing exposure to the full breadth and depth of our product from customer service fincrime regional expansion and new product launches
Be part of our mission to make money without borders the new normal.
Additional Information :
Were people without borders without judgement or prejudice too. We want to work with the best people no matter their background. So if youre passionate about learning new things and keen to join our mission youll fit right in.
Also where and what you studied isnt important to us. If youve got great experience the right skills for the role and youre great at articulating your thinking wed like to hear from you.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
