Customer Service Advisor
Posted on :
16-10-2020
Employer Active
3 Vacancies
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Responsible for handling customers’ interactions on behalf of company clients.
- Responsible for communicating with customers’ interactions via multiple channels.
- Answering all incoming requests and addressing the customers’ problems in a timely manner.
- Re-directing requests as per the set processes and taking adequate messages when required.
- Following company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues.
- All communications with customers will be in Arabic & French
- Escalating issues or unresolved queries to the Team Leader or Supervisor.
- Must be able to work alternating shifts; day, evening, and overnight based on working schedule.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
