Home Host - Working From Fixed Term Contract - 6 months
Home Host - Working From Fixed Term Contract - 6 months
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
What youll do
- The Home Host role work shifts across 7 days a week with start times of 7am and finish times may be as late as 10pm.
- Greet all members and guests making sure they have all they need in the most efficient way possible. Always a heads up approach when covering the front desk.
- Setting up day passes on arrival and inducting them into the space so they need for nothing.
- Confidently deal with incoming sales calls enquiries and tours when the membership sales team arent available.
- Restocking pantries stationary cupboards and keeping every floor looking tip top throughout your shift.
- Management of stock including monthly stock take.
- Creating weekly daily and monthly reports for management when required.
- Taka real ownership of the front desk and all within for the smoothest experience for our members.
- Responsible for meeting room set up before and after meetings. Booking and managing of meeting room calendars for members.
- Following training the hosts require a solid level of knowledge on our property management systems.
- Responsible for receiving and processing all members mail and deliveries ensuring safe delivery to the correct member.
- Hosts are go to members of the team for they must be contactable respond immediately to members via workplace making sure any issues are resolved.
- Responsible for maintaining the cleanliness of the lobby area.
- Assisting housekeeping and caf team members during busy times. This also includes covering breaks and shifts for the barista on the 12th floor.
- Supporting the engagement team with managing all the members daily requests.
- Supporting the management team with engaging members and developing a plan to meet members/guests needs.
- Attend all training when required and support the management team with setting up spaces.
- Adhere to all company standards and SOPs.
- Responsible for writing handover and in charge of sending to management.
- Reporting and ensuring that all maintenance and/ or building issues such as IT are dealt with.
- Responsible for a walk around the building and completing Opening Checklist.
- Responsible for a walk around the building and completing the Closing Checklist.
- Ensures that deliveries are stocked in the storage cupboards promptly.
- Responsible for delivery of order to desk service for all our members
Qualifications :
What were looking for
- You are the person that knows everyone and they all know you.
- Nothing is an issue for you you know what our members want even before they do.
- Someone whos great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality its in everything you do.
- You pay attention to the details and care about creating great work.
- Youre looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others be they guests or colleagues.
- Youre not precious. We leave our egos at the door and help get shit done.
- Youre up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard supports each other and has fun along the way.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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