Duty Manager
Duty Manager
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Job Description
Develops high quality relationships with guests throughout their stay
Handles any guest complaints or contentious issues with providing a rapid solution Provide a courteous and professional service at all times
Present and visible in all hotel area and coordinate with all concern for any customer as require
Ensure that departing guests always have a positive last impression of the hotel services and its Heartist team
Qualifications :
Vocational diploma or degree in hospitality or F&B studies at a hospitality studies management school or anyone with a significant experience in another customer service or reception position
Previous experience as a Front Office Supervisor or Duty Manager
Cloud based Opera experience preferred must have Opera PMS experienc
Languages: fluent in the national language Business English and a third language would be a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
