HM: This hybrid role is three (3) days in office
Responsibilities:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Collaborate with project team and ministry stakeholders to understand the project needs and requirements. Facilitate meetings design intuitive user interface designs and feedback.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop wireframes and prototypes that meets accessibility standards and aligns with Ontario digital standards.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Create improve and use wireframes prototypes style guides user flows and effectively communicate your interaction ideas to stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Perform user research that can improve the useability of online solution.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop user journey map and documentation needed for designs and prototypes.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Collaborate with project team participate in Agile delivery for enhancements.
and nbsp; and nbsp; and nbsp; and nbsp;Recommends or automates approaches to streamline and integrates technological processes and/or systems to improve operational efficiency and effectiveness.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Coordinate the development of business systems/applications including assisting team members through the systems development life cycle.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge transfer and documentation as requested by the Project Manager and Manager
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Supports the management of specific project deliverables and amp; outcomes including managing projects to completion as required to deliver business objectives.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Support new team members with necessary documentation and demos needed to learn the application.
Skills
Experience and Skill Set Requirements
Public Sector Experience: 5 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 years of experience working in the healthcare industry specifically familiar with Ontario Digital Standards Accessibility Standards.
Technical Expertise and Guidance: 35 points and nbsp;
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 years of handson UI/UX designing experience.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent knowledge about Web Content Accessibility Guidelines (WCAG) and standards for designing accessible user interface.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Knowledge of Salesforce experience cloud and user interface capabilities.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Familiar with modern customer service platforms and proficient in using Figma Miro board HTML CSS and JavaScript for rapid prototyping.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to collaborate with product management and engineering to define and implement innovative solutions for the product direction visuals and experience.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Execute all visual design stages from concept to final handoff to product teams.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Good experience in conducting user research gather requirements and evaluate users needs and feedback.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Establish and promote design guidelines best practices and standards.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to execute on and evolve the design by designing refining and documenting intuitive and robust components.
Development and amp; Design Skills: 30 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to present quality designs and present to various stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Advanced knowledge and understanding of best practices for developing webbased applications that meet Accessibility for Ontarians with Disabilities Act (AODA) compliance standards.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to create wireframes storyboards user flows process flows and site maps to effectively communicate interaction and design ideas.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to design product experiences across various platforms including web desktop and mobile.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Able to present and defend designs and key milestone deliverables to peers and executive level stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to solve problems creatively and effectively.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Develop humancentric designs journey maps. Able to design and communicate product vision to the team using mockups documentation and prototypes.
Communication and Interpersonal Skills: 15 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to collaborate with business partners internal technical teams. Provide demos and training as needed.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong verbal and written communication skills.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong interpersonal and negotiation skills.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong consulting skills to engage with all stakeholders.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Interact professionally with a diverse group of executives client managers and subject matter to determine needs and desired changes.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Explain and present technical complex system details limitations considerations and solutions to nontechnical audiences.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated team player with a track record for meeting deadlines.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;A motivated flexible creative team player with perseverance excellent multitasking abilities and a proven track record for meeting strict deadlines
Analytical and ProblemSolving Skills: 15 points
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Lead analysis of business and systems design requirements for systems projects and for efficient use of databases
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Identify information technology issues of corporate significance evaluate impact on IT plans and objectives and develop solutions options and recommendations.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Provide support and conduct options analysis cost/ benefit analysis on alternate solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Analyze business and systems design requirements and provide technical solutions.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Gather and design functional requirement and write technical specifications documents.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Investigate and analyze complex technical issues and problems.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated experience in analyzing and resolving any problems issues or concerns with systems applications hardware software or telecommunications.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with providing application fixes to support the user acceptance testing and deployment activities.
Must Haves:
Excellent knowledge about Web Content Accessibility Guidelines (WCAG) and standards for designing accessible user interface.