The role exists to ensure that every resident living in an Enfield Council Home irrespective of tenure when facing the most significant challenges of life have access to a single point of contact to guide support coach and empower them to identify their inner strength and identify new pathways of progression and resolution of the issues impacting on their lives.
Access to the service will primarily be for short to medium term solutions however in some more complex cases engagement with a case may be long term. The resident can be assured the Resident Relationship Manager role does not end until the solution is resolved.
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