Partner Success Executive
Partner Success Executive
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Job Description
What will you be doing
As we continue to expand our operations in the UK were looking to hire our second dedicated Partner Success Executive to join our expanding Independent Sales Consultant channel. Reporting directly to one of our Sales Managers your portfolio of accounts will be made up of 50100 independent sellers who sell Teya products on our behalf. This is a fast paced high velocity role where youll be required to solve problems quickly and efficiently as well as coach and mentor our independent sellers. You will also be responsible for:
Relationship Management: Building and maintaining longterm relationships whilst acting as the first point of contact for your client inquiries issues and requests ensuring prompt and effective resolution
Management & Growth: Support the Sales Manager in executing account plans and strategies to exceed growth and retention targets
Reporting & Analytics: Monitor account performance and prepare regular reports on key metrics such as client satisfaction and sales performance. This will assist in forecasting and tracking key account metrics to provide datadriven insights for strategic decisionmaking
Project Coordination: Collaborate with internal teams (Product Tech Customer Support Marketing etc) on multiple projects to ensure were constantly improving and delivering the best service/product to our merchants and sellers
Qualifications :
What are we looking for
Experience within a fastpaced startup or scaleup business with a background in sales or account management. Whilst were not looking for someone who comes from a payments background (although that would be a plus) you must be a quick learner with an interest in financial technology. Were also looking for the following skills:
Demonstratable ability to multitask and manage multiple accounts and projects at the same time in an everchanging fastpaced environment scaleup environment
Excellent communication skills to liaise with not only your clients but also internal teams as well
An analytical mindset where you can use data to drive the decisions you make
The ability to build strong relationships and demonstrate a customerfirst attitude
Additional Information :
What can we offer you
- On top of your basic salary you will be able to earn uncapped commission with typical ontarget earnings of 50000
- 25days of Annual Leave Bank Holidays
- Physical and mental health support through our partnership with GymPass 11 therapy sessions meditation sessions and access to digital fitness and nutrition apps
- Extended and improved maternity and paternity leave choices
- Private Medical and Life Insurance
- Improved pension Scheme
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
