DreamWorks Technology - Systems Administrator Operations
DreamWorks Technology - Systems Administrator Operations
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Salary Not Disclosed
1 Vacancy
Job Description
What would you say you do here
- Providing worldclass support for the day to day operations of the studio and our initiatives
- Advocating for our clients to other technology departments in support of DreamWorks
- Working closely with the engineering departments on supporting the infrastructure upgrades and changes
- Ensuring that all support incidents are triaged or resolved in a timely manner to minimize any loss of productivity
- Serve as the main point of contact for enduser support incidents
- Analyze issues and create solutions for HW and SW problems
- Building installing maintaining and troubleshooting Linux OSX and Windows desktops and laptops
- Work with System Engineers and Architects on projects in support of studio initiatives
- Run with small to medium size projects with the goals of achieving the stated objectives in a timely manner
- Look for opportunities to provide continuous improvement to our processes and procedures
- Manage all aspects of software license installations
- Provide technical expertise and ownership of application debugging for most departments
- Provide outstanding enduser support through phone call ticketing system (Jira) and deskside visits
- Create new tools to automate processes in an effort to increase departmental efficiencies
- Set up and move systems as necessary
- Analyze issues and create solutions for hardware and software problems
- Participate in and/or run preventative maintenance tasks
- Assist in creating and maintaining documentation related to the support of the studio
- Serve as an escalation point for other technology departments such as Asset Management and A/V
- Create and manage user accounts
Qualifications :
What do I need to have in order to do this job
- Minimum 3 years experience supporting UNIX/Linux and/or Windows in an enterprise environment (SSH rsync Active Directory Group Policies File Sharing Print Services)
- Undergraduate degree or equivalent work experience
- Strong customer service skills
- Excellent troubleshooting and problemsolving skills
- Excellent verbal and written communication skills
- Understanding of LAN/WAN configuration and concepts
- Knowledge of common scripting languages such as (Bash Python PowerShell Perl)
What can I offer
- Experience supporting Gmail and Google Suite
- Experience in a production environment is highly desirable
- Ability to successfully prioritize your objectives and manage your time
- Ability to learn quickly and work in a fastpaced environment
Required OnSite: This position is required to be performed fulltime from the DreamWorks designated worksite.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary Range: $62000 $75000.
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
