Assistant Manager Food

Responsible for daily supervision the operation of quick service branded restaurants. Ability to create and foster a cohesive team while demonstrating organizational planning delegation mentoring and coaching skills.

Essential Functions

• Ensure compliance with all local state and federal laws regarding food quality safety labor employment and Union guidelines as well as Company policies and procedures.
• With the direction of the Restaurant Managers execute strategic plans to optimize operational profits while maintaining quality cleanliness and Guest Service standards.
• Supports the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.
• Supervises all hourly staff and Seasonal Supervisory staff provides work direction performance reviews and coaching to team
• Ensures company compliance with Union contracts regarding employee work conditions maintaining discipline and replacing open shifts
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.
• Responsible for supervising employees workflow setting leadership standards and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.
• Observes critiques and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.
• Maintain or exceed weekly budgeted variable operations result: cost of goods variable labor and safety.  Adjust operations as necessary to budgets. Exceed annual cash flow trends.
• Maintain a clean safe and professional work area.
• Ensure proper hiring and training content are maintained.
• Ensure the workforce is trained and proficient at operating venues.
• Performs other duties as assigned.

Qualifications :

Qualifications/Requirements

• High School diploma or GED required
• Minimum 3 years quick service food management experience with multiple large highvolume food service operations and managing a team of 20 employees.
• Working knowledge of Microsoft Office programs such as Word Excel and PowerPoint
• Excellent written and verbal communication skills to effectively communicate with all levels of the organization
• Ability to work rotating schedules holidays weekends and nights
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day

Desired Characteristics

• Associate or Bachelors degree (or equivalent) in hospitality management or business administration preferred.
• Experienced in Quick Food Service
• Must be able to express ideas clearly and logically and should love to write. Must demonstrate good judgment
• and a strong sense of ethics in deciding how to respond to the guests concerns and issues while keeping company business models in mind
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization
• Must be proficient in MS Word Excel food related Point of Service system (i.e. EATEC & Clarity)
• Strong customer service interpersonal and organizational skills
• Able to provide creative solutions to guest situations
• Ability to work in a high paced repetitive teamwork environment
• Theme park experience preferred
• Experience managing in a union environment
• Strong interpersonal and analytical skills
• Quick thinker with the ability to make sound decisions
• Able to manage effectively under deadlines
• Previous experience with creating and managing budgets.

Required OnSite: This position is required to be performed fulltime from an NBCUniversaldesignated worksite.

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $27.00 $30.00/hour.

Additional Information :

As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .