Content Operations Manager temporary cover for 12 month

As the Content Production Manager you contribute to added customer value a strong brand and increased sales by securing creation and distribution of paid & store content. You lead manage and organize the Content Operations team in accordance with H&M values standards policies and procedures. You work closely with the full Sales Market team ensuring that both short and longterm operations runs smoothly and deliver biggest value to customer. 

Key Responsibilities

• To sign off content assignments and follow up with content team to ensure deliverables deliver on global guidelines goals brief budget and on time executional excellence.
• To drive strategic decision based on regional and market knowledge with deep understanding of landscape related to Brand and Consumer.
• To collaborate closely with sales teams marketing departments and regional stakeholders are also critical to achieving content and sales objectives in the target market.
• To lead complex campaign productions (adaptations) from a Region to a Sales Market level and supporting team in brand excellence.
• To plan resources & drive crossteam collaboration to get ultimate effect towards the plans. Prioritize actions for team based on the strategy & plans keeping a balanced workload in the team.
• Drive initiatives to improve processes and way of working for the teams area of responsibilities.
• To support sales markets effectively its essential to have a deep understanding of the specific region and its unique market dynamics cultural nuances and consumer preferences.
• To motivate inspire and guide team members to produce highquality content that aligns with the organizations goals and sales strategies.
• Set follow up and report on KPIs and objectives connected to team responsibility showing the connection to added customer value and selling when possible.
• Support the team by planning forecasting and signing off on budgets within the team.
• Close collaboration with the Strategy & Planning team as well as the Omni Sales Team CA&M Digital Retail and Merchandising.
• To be part of the daily operations check in team where fast actions and decisions are made and prioritized.

Qualifications :

Being part of our omni journey means there is not one clear path. We ask you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious innovative and forwardthinking want to change our business and the whole industry.

You have a strong customer centric and commercial focus with ability to drive results and work towards goals with a proven track record of leading others. With your executional excellence insights driven and innovative mindset you optimize productions and have a restless approach to ensuring operational efficiency. You have strong project management skills an ability to adapt to changing market conditions and excellent communication and collaboration skills are essential for success in this role. You are solutions oriented have a flexible approach and dare to challenge and take initiatives. You bring others onboard through inspiring clear and including communication where you lead with an ambitious and pragmatic approach. You enjoy making the impossible possible!

What you need to succeed:

• At least 5 years of working experience in marketing or media roles in agency or in house.
• Previous experience from managing teams including leading other leaders in a retail environment
• Proven track record of delivering strategies and solutions that drive business results.
• Knowledge of setting and following up KPIs and budgets to demonstrate return of investment 
• Strong stakeholder management and negotiation skills.
• Knowledge of all disciplines within marketing and communications.
• Customercentric approach and ability deliver to omni channel solutions.
• Organizational skills with high attention to detail.
• Capacity to manage multiple projects and deliverables simultaneously. 
• Familiarity with relevant production management software and common communications tools. 
• Ability to lead and align crossfunctional teams to deliver on shared goals 
• You have operative and creative content production experience from fashion retail background.
• Excelling communication skills in English and understanding other Nordic languages will be an advantage

Additional Information :

We are more about personality and competence leadership and value driven approach are key. If you feel your experience skills and ambitions are right for this role apply by sending in your CV & covering letter in English as soon as possible but no later than 12th January 2025 through the career page. This is a 12month temporary position based in either Stockholm or London Support Office.

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits all our local markets offer different competitve perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description
H&M is a fashion brand that offers the latest styles and inspiration from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.