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Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes identify inefficiencies and recommend system improvements and provide backup for SAP consultants as needed
Communicate with Samsung HQ for the implementation management and optimization of new and existing processes within SAP Logistics module as needed to support customer requirements
Full support of users within all relevant sites of Samsung Electronics in North America. Identify and understand end users technical SAP LE requirements provide necessary training and documentation work to build and maintain strong end user relationships and provide ongoing support.
Monitor and report on the status of any issues proactively review and interpret performance against operating standards; provide information and reports results.
Serves as the primary oncall support person for trouble shooting and correcting system issue
Salary: 115K125K a year
Qualifications :
EST 9 to 6 support required
Minimum 4 years of experience as a functional or business consultant with SAP applications.
Handson functional configuration and design experience in an ECC 6 or HANA environment
Experienced in processing a variety of EDI document types and familiarity
Project management experience that involves conceptualizing organizing planning executing test training users and documenting training materials.
Demonstrated experience and understanding of system development life cycle dynamic of application development and information technology practices and methods.
Business travel to foreign country
Preferred:
Bachelors degree (BA or BS) of computer science or related discipline with an information technology
Experience with standard project management tools and concepts
ABAP debugging skills
Participation in all phases of fulllifecycle SAP implementations
Indepth technical knowledge working with EDI related systems and architecture
Strong interpersonal and leadership skills exemplified in team work
Willingness to challenge established practices and draw relevant conclusions
Able to understand customer priorities and work toward accomplishing those priorities.
Manage the time and attention based on assigned job roles and objectives
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
Contract