Job Description
CyberArk is looking for a Security Services Senior Manager In this role you will play a key role in driving the Business Transformation and Services revenue expansion by ensuring the engagement success retention and growth of CyberArk Customers.
Thisrolewill report toaSenior Director of Security Services andwillwork closely with theSalesSolutionEngineeringand CustomerSuccessteams.
Responsibilities:
- Leading highqualityand successful delivery of all Security Services engagementsandactsas the point of escalation for the team providing necessary guidance on all issues that might arise
- Provide CyberArk expert technical services to enterprise customers whileoptimizingtechnical delivery methodology and delivery model for customers
- Present CyberArks Security Services value proposition effectivelyand proactively seek out newsecurityservicesopportunities.Participate in sales activities Drive adoption including positioning technical services scoping solutioning estimating and proposing
- Collaboratewith other teams/divisions regional delivery partnersstrengthen relationships and identify incremental business opportunities
- Overviewthe workload of the Security Services Team by ensuring adequate service delivery coverage in all situations
- Contribute to the expansion of services within the region
- Communicate allprocesses andbest practices and learningsgained to/from the field
- Actively participate in wider leadership projects and initiatives
- Respond to requests from both internal and external customers/clients
Requirements:
- 5 or more years of experience working in a customerfacing technical role/ Project manager
- Experience managing complex delivery projects to meet customers objectives
- Experience with the following technologies: IDM SSO SIEM Application Servers Authentication Products and Ticketing Systems
- Experience with Cloud Services AWS Google Azure
- Experience working with Salesforce Financial force Gainsight
- Strong verbal and written communication skills
- MIS/Computer Science Degree or equivalent experienceis an advantage
- FluentEnglish
We are proud to foster a diverse and inclusive workplace where every individuals unique background perspective and contribution is celebrated. We believe that by embracing diversity we drive innovation and create a stronger more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race colour age religion sex sexual orientation gender identity or disability.
CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs
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Remote Work :
No
Employment Type :
Fulltime