Renewal Manager - ASEAN
Renewal Manager - ASEAN
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Job Description
Reporting to the Manager Renewal Management APJ your main objective is to drive allsoftware maintenance and subscription renewals sales. You will be workingin close partnership withvariousinternalteamsand/or ChannelPartners toidentify the list of projects that will expire in the upcoming months and start the process to renew them.
Meet the annual and quarterly renewal targets of your target region
Timely follow up with customers and partners on quotation: Ensure customer Renewal Readiness identify renewals at risk and take remedial actions
Own drive and manage all assigned software subscription renewals process in collaboration with customers and internal team players to ensure timely and accurate execution
Effectively prepare and deliver renewal quotes for maintenance contracts prior to expiration and defend against competitive pressures
Good people skills and willing to engage customers directly to build trusted relationships and provide new or additional points of access to an account.
Ability to articulate the value proposition and importance for maintaining up to date support
Manage high volume of engagements and transactions concurrently
Ensure integrity of customers data in the system
Support extended sales team in complex deals
Work on complex renewals deals involving multiple contracts coterming crossregion elements
Article and/or present the value proposition of CyberArk support
#LIEO1
Qualifications :
Ideally6years of renewals experience in Enterprise Software space for the ASEAN region
Experience managing renewals in a Saas environment
Prior experience of managing volume and working with incountry channel partners for ASEAN countries
Discipline in managing time and monitoring results
Proven track record of successininside sales
KnowledgeofCRM software (preferably Salesforce)
Ability to multitask and prioritise while achievingsales quota
Works well in a matrix organization
High EnergySelfMotivated and persistent
Creative problemsolving strong interpersonal skills and willingness to take the initiative
Excellent written and phone communications skills while leveraging IT and communication tools
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
