Staff Business Analyst Revenue Technology and Process
Staff Business Analyst Revenue Technology and Process
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Job Description
We are looking for a Staff Business Analyst Revenue Technology and Process to be responsible for the implementation and ongoing development of Procores revenue systems including Salesforce Gong Outreach Demandbase etc. You will be a key member in the Technology team partnering with sales marketing IT and other stakeholders to drive improvement optimization and new capabilities.
This position will report to our Senior Manager Revenue Systems and is based remotely. Were looking for someone to join our team immediately!
What youll do:
- Seller and Marketer Experience: Working closely with Revenue teams you will lead the design and ongoing rollout of features in Salesforce Gong Outreach Demandbase etc to develop execute and optimize seller and marketer experience
- Integration and Data Management: Data Steward building data governance framework for increasing data quality to maintain a cohesive view of customer interactions and implement data governance and integrity protocols to ensure accuracy and consistency across platforms.
- Support detailed data analyses to uncover opportunities trends and areas for improvement in the GTM experience
- Collaboration and Support: Partner with cross functional stakeholders to understand business needs and translate them into technical solutions
- Handle inbound feature intakes troubleshoot and respond to them in a timely manner
- Provide expert guidance and training to users promoting effective use of Salesforce and other GTM capabilities to achieve business goals.
- Continuous Improvement and Innovation: Stay abreast of industry trends best practices and platform updates to drive continuous improvement and innovation in customer experience strategies
- Propose and lead initiatives to implement new technologies and methodologies that enhance customer satisfaction and retention
What were looking for:
- Bachelors degree preferred or equivalent work experience
- 8 years of Salesforce and GTM tools like Gong Outreach Demandbase Marketo etc
- Ability to reasonably estimate the time for tasks and meet deadlines set by those estimates; ability to quickly and effectively prioritize multiple requests keeping the companys strategic goals in mind
- Experience with data management transformation cleaning and deduplication
- Experience with 3rd party SaaS application integration ongoing maintenance and support
- Experience with use cases data dictionaries process and data mapping as well as class diagrams
- Ability to interact with individuals across a wide variety of operational functional and technical disciplines and work well with all levels of management but also able to work independently to resolve issues
- Familiarity with Agile Methodology and excellent written and verbal communication skills with a pleasant supportive and customerfocused personality and the ability to work across all levels in an organization
Additional Information :
Base Pay Range $113560 $156145. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates jobrelated skills experience education or training and location.
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
If youd like to stay in touch and be the first to hear about new roles at Procore join our Talent Community.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
