Strategic Product Consultant
Strategic Product Consultant
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Job Description
Were looking for a Strategic Product Consultant to support the specialisation of our Financial Management product category. In this role youll leverage your consultative mindset knowledge of the construction industry and Procores software platform to provide our customers with best practices for adopting and utilising the Procore platform. Youll partner with Implementation and Customer Success Managers to supplement customer training with industry technical knowledge of cloudbased software and Procore platform expertise. In addition you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering improve customer utilisation and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernising the construction industry through technological advancement.
This position reports to the Senior Manager Strategic Product Consultants APAC and is based in our Sydney office or works remotely from an Australian location. This is not an independent contractor position. Were looking for someone to join us immediately.
What youll do:
- Work with Implementation Managers to develop customers into Procore experts and evangelists through training and consultation.
- Conduct group training webinars and inperson sessions to educate customers on Procore tools.
- Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customers entire organisation.
- Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements.
- Provide the highest level of service and education to Procores customers through clear and effective communication.
- Foster a positive team culture by onboarding training and mentoring team members.
- Collaborate with all levels of the Procore organisation to develop best practices and drive Procores evolution as a market leader.
- Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering communicate enhancements and improve customer utilisation.
- Develop a mastery of Procores product offerings business model services emerging technologies and Customer Success best practices.
- Up to 30% travel to customer sites (may include domestic and international) industry events and other Procore offices.
What were looking for:
- Construction industry professionals with a curious mindset who are passionate about driving industry change through technology.
- Construction industry professionals with 5 years of experience looking to transition into a fastpaced software training and advisory role.
- Previous experience as Contracts Administrator Project Engineer Assistant Project Manager Project Manager or similar with direct industry experience.
- Experience with procurement schedule/program and construction financials incl. managing contracts budget retention progress claims and variations.
- Experience with takeoffs estimates/proposals tender/bid management and tender/bid levelling and buyout and contract negotiations.
- Experience with contracts (lump/stipulated sum cost plus and guaranteed maximum price GMP Design and Construct D&C) variations and invoicing with architects engineers head contractors subcontractors and/or vendors.
- Experience establishing SOPs preferred
- Training or software support preferred
- Experience using Procore preferred
Additional Information :
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
