Lead Manage and Develop People Brand Ambassador & Operational Excellence
Lead an Engaged Team:
- Recruit motivate and retain a dedicated team of customer facing customer front line employees
- Drive your team with effective communication and provide coaching on customer service and sales strategies
Brand Ambassador & Operational Excellence:
- Managing physical assets including repair and maintenance systems and processes vendor management and cleaning standards.
- Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
- Conduct monthly property audits and ensure operational standards and safety compliance are met.
Deliver Outstanding Customer Service:
- Provide a welcoming and wellmaintained environment to customers through your team effective facility maintenance and vendor management
- Address customer inquiries and concerns promptly in a professional manner
Grow and Maintain a Robust Business:
- Drive business forward using analytics to identify trends develop and implement strategies to capitalize on opportunities in your district.
- Communicate effectively with customers colleagues and teammembers
BENEFITS:
- $109000 first year annual total compensation award opportunity including base guaranteed bonus (paid quarterly) and restricted stock units.
- Second year bonus potential increase to $20000 performancebased bonus
- Participation in company stock program that includes dividends paid quarterly
- Internal promotional and career opportunities throughout the United States
- Extensive training and coaching plans we want you to succeed!
- Comprehensive group healthcare programs
- 401(k) with generous employer match
- Paid time off
- Monday thru Friday work schedule
Qualifications :
Qualifications & Expectations
- Demonstrated leadership in building developing and retaining highperforming teams of nonexempt employees in a retail service hospitality or related industry
- Proven track record of top tier performance
- Experience managing operational audits and payroll budgets
- Exceptional communication and time management skills
- Proficient in MS Office (Excel Word PowerPoint and Outlook)
- Passion for sales and customer service excellence
- Bachelors Degree preferred
- Weekend availability by telephone
- 5 work Saturdays per year required during peak season
Additional Information :
- All your information will be kept confidential according to EEO guidelines.
- The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.
REFDMR0003
Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age race religion color national origin ancestry marital status sexual orientation gender identity or expression disability nationality sex religion veteran status or any other protected status.
Remote Work :
No
Employment Type :
Fulltime